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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Average Customer Rating:
4.5
Rating breakdown 4,223 reviews
5 Stars
3,147
4 Stars
604
3 Stars
164
2 Stars
87
1 Star
221
89%of customers recommend this product.
(
3,637 out of
4,071)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Customer Rating
1
Poor performance
on November 12, 2019
Posted by: Lina88
from Erie, PA
The dryer doesn’t dry. I have tried to dry clothes multiple times and come back an hour later and everything is still wet. It keeps giving me an error message that the door is open.
I’ve made sure the door is shut and it will work for 1 minute and then give another error message. Waste or money. I wouldn’t recommend at all
I’ve made sure the door is shut and it will work for 1 minute and then give another error message. Waste or money. I wouldn’t recommend at all
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 19, 2019
Hello Lina88 - Thanks for writing a review on your dryer. We apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
2
Stopped after two loads
on November 26, 2019
Posted by: WDSnyder
from Allen, Tex
We had it for one one month and it would not power up and we had to call for service and the part will take week to get here. At least it was covered under warranty. Makes me wonder how long this will last.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 3, 2019
Hello WDSnyder - Thanks for sharing your feedback. We're truly sorry for any inconvenience with your dryer and are glad to hear you are taking advantage of your warranty. If any questions or concerns come up after your service call, please reach out to us at the “contact us” link on our www.geappliances.com website. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit after 6 weeks
on December 8, 2019
Posted by: jean1034
from Kewanna
Very poor quality. Control board needed replaced very quickly.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, December 13, 2019
Hello jean1034 - Thank you for your valuable feedback.
If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled through the service link here: https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are important to us and we hope to re-enforce trust in our appliances in the future.
If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled through the service link here: https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are important to us and we hope to re-enforce trust in our appliances in the future.
Written by a customer while visiting geappliances.com
Customer Rating
1
Motherboard went out at four months
on December 17, 2019
Posted by: Mom of Four Kids
from Indianapolis, IN
My dryer quit working. The motherboard is dead. It's been on backorder for a month.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello Mom of Four Kids - We're truly sorry for the difficulty you're having with your dryer and apologize for the inconvenience it has caused. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dryer. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not running after 1 and a half year
on December 18, 2019
Posted by: Larlarry
from San Francisco, ca
It only last less than two years, just few more months after the manufacturing warranty.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello Larlarry - Thanks for sharing your feedback. We're very sorry for your dryer situation. Here is some information that may help with the no running situation: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
We hope this helps! Thanks, again, for your feedback.
We hope this helps! Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible. Doesn’t dry have to use manual feature
on December 24, 2019
Posted by: Andrey k
Terrible. Doesn’t dry have to turn it on twice or set to manual. This dryer is so light it moves when the door is opened and closed. We should have returned this when we could now it’s to late waste of money. We kept thinking it was the settings we were using.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Mostly happy with this dryer
on December 31, 2019
Posted by: Lissiehoya
from Toms River, NJ
As the title says, we are mostly happy with this dryer. The one major complaint is that the sensor feature always leaves the clothes damp, even with the most dry setting selected. I consistently have to dry everything for ~20 more minutes using that feature.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Frustrating
on January 1, 2020
Posted by: steeler82usa
from Monahans, Texas
On high heat cycle (towels), dryer runs for 10 minutes, pauses for 15-20 minutes (I assume to cool down) starts for 10-15 minutes and repeats until the timer counts down. Takes about 3 hours to dry a load of towels. Repairman has been here to diagnose and replace parts and I have scheduled another visit for more diagnosis. Not satisfied at all. Also, I can’t seem to change the temperature level manually. Thought a GE
dryer would be a good, dependable product. Not at all satisfied.
dryer would be a good, dependable product. Not at all satisfied.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 6, 2020
Hello steeler82usa - Thanks for posting a review on your dryer. We're sorry for your experience and are glad to hear you are taking advantage of your warranty. If any additional questions come up after your next service call, please reach out to us at the “contact us” link on our www.geappliances.com website. Thank you for your feedback.
Written by a customer while visiting geappliances.com