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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Average Customer Rating:
4.5
Rating breakdown 4,223 reviews
5 Stars
3,147
4 Stars
604
3 Stars
164
2 Stars
87
1 Star
221
89%of customers recommend this product.
(
3,637 out of
4,071)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Customer Rating
1
Too Long to Dry
on December 3, 2020
Posted by: Pyisa
from AZ
Dryer takes twice as long to dry as old Kenmore gas dryer. Seems with all sensors in it, cant seem to figure out to dry clothes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
IF I COULD GIVE IT LESS THAN ONE STAR, I WOULD!
on February 25, 2021
Posted by: DeeVee79
Bought this heap of garbage with our newly constructed home 3 months ago and the computer completely died....have already spent 3 hours of my life on hold with GE with no resolution because they say it's out of warranty. I've seen SEVERAL complaints similar to mine so they are consistently manufacturing unreliable appliances.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 2, 2021
Hello DeeVee79. We apologize deeply for your dryer experience. Your feedback is invaluable and can be used to aid us in future product design. We will be sure and share your comments with our laundry design team. We apologize for our dryer not meeting your expectations. To reflect this is under warranty then your closing papers will need to be shown at time of service call. We can fully understand this frustration. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy with purchase
on April 27, 2021
Posted by: Principal J
from Mesa, AZ
The sensors on settings are inaccurate so dryer turns off when clothes are wet. I have to use the timer feature only. Very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 28, 2021
Hi, We're so sorry to hear your dryer is not working as it should and know this must be frustrating for you. We suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We apologize for any inconvenience you've experienced and and hope the sensor issue is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on January 7, 2022
Posted by: Sandra3
from NJ
Loved everything about this dryer for 2 years except that you have to slam the door to get it going. Then it just stopped working. No power at all. Still without a dryer a month later even with the extended warranty.
No, I would not recommend this to a friend.
Features
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 11, 2022
Hi, We're so sorry to hear you're having trouble with your dryer not working, and we're happy to offer some guidance. To troubleshoot this issue, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
You may have a service contract through Service Protection Advantage or Assurant. If so, you can contact them at: 1-800-626-2001. If you purchased the service contract from the dealer, it will require contacting your dealer to determine the warranty provider.
We hope this helps! - Sharon@GEA
You may have a service contract through Service Protection Advantage or Assurant. If so, you can contact them at: 1-800-626-2001. If you purchased the service contract from the dealer, it will require contacting your dealer to determine the warranty provider.
We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
We love our new dryer
on April 16, 2023
Posted by: Sockeye83
Great dryer. Replaced a 15+ year old model so big upgrade for us. The window in the front door is a nice plus as I can see when clothes are in there but we’re never unloaded.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lint trap doesn't catch lint and door switch broke
on July 12, 2023
Posted by: Trahls
This is the worst dryer I have ever had. I thought very highly of GE products but this dryer has changed my mind. The lint filter doesn't work well so you have to take it out and vacuum underneath it once a week. There is no easy to remove panel to make this job easier. I've never had a lint trap perform so poorly. If that wasn't bad enough, the door switch doesn't work. I have to tape a thin sheet of plastic over the door switch in order to turn the dryer on. Otherwise it thinks the door is open and won't operate. Even with that, I still have to open and close the door several times to get it to start.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 13, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We value and appreciate your feedback!
We are sorry to hear that you are experiencing these issues with your new appliance as this is certainly not normal operation, nor the quality that we expect. In this case, we recommend scheduling a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We value and appreciate your feedback!
We are sorry to hear that you are experiencing these issues with your new appliance as this is certainly not normal operation, nor the quality that we expect. In this case, we recommend scheduling a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad dryer
on February 12, 2018
Posted by: jbbon88
from Orlando fl usa
this is the worse dryer I've ever owned. Even on Medium heat the clothes have deep set wrinkles that won't come out unless you rewash them and dry them on low which takes forever. There goes the electric bill.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, g, February 15, 2018
Hello. Thank you for taking the time to write your review on your dryer. We’re sorry you are experiencing this issue with your clothes wrinkling and would like to share some tips we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=36379
Thank you, again, for your evaluation.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=36379
Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
1
Control Panel went out ... 3 months old
on November 6, 2019
Posted by: Momto5
from Tennessee
I thought that I was purchasing a great washer and dryer set for a great economical price. The washer has been great and the dryer was ... up until the control panel went completely out in just at 3 months. Ridiculous!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 8, 2019
Hello Momto5 - Thanks for choosing GE Appliances. We sincerely apologize for the inconvenience with your dryer control panel. If you haven't already, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com