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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Average Customer Rating:
4.5
Rating breakdown 4,223 reviews
5 Stars
3,147
4 Stars
604
3 Stars
164
2 Stars
87
1 Star
221
89%of customers recommend this product.
(
3,637 out of
4,071)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Customer Rating
1
Does Not Dry Clothes In Any 1 Full Setting
on March 14, 2021
Posted by: Happy Happy Customer
from florida
Not happy with this product which I loved it as much as my washer. Takes me 3 hours to get 1 load dry sometimes no matter which settings I use. I put the dryer on at 6am this morning and have tried4 different cycles stopped and started the dryer several times and the load is only 1/2 a load of whites/towels. Maybe operator error. I have put in an email request for help. Hope I get a resolution.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 26, 2021
Hello - We are sorry to hear that your dryer is taking too long to dry clothes. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If this information does not help, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
If this information does not help, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dryer
on March 14, 2021
Posted by: Tamala
from Pinehurst, ID
Easy to use. Efficient and clothes are dry and fresh. Easy to clean vent. Modern looking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing features
on March 15, 2021
Posted by: Johnny Havasu
from Lake Havasu City, Arizona
Simple to say it's a great dryer, the variety of features is amazing for the price....
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 17, 2021
Hello, Thanks for reaching out! We are so pleased to hear that you are happy with your new dryer. Welcome to the GEA family! If you need anything in the future, feel free to reach back out! Thanks! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
3
ok
on March 16, 2021
Posted by: VLGreen
from Ocean City , Md
It shuts off alot before it is done . This does not seem right .
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hello there, thank you for bringing this concern to our attention. We're sorry your dryer is stopping before a cycle is complete. We know this is frustrating for you so we're happy to help.
We recommend viewing our troubleshooting tips for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16896
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
We recommend viewing our troubleshooting tips for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16896
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
good features
on March 17, 2021
Posted by: pittie boy
from lake wales,fl
first off grateful made in America and dry's your clothes quickly
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE
on March 17, 2021
Posted by: RF21
from OR
GE has always produced quality products in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 19, 2021
Hello, Thanks for reaching out and leaving another review! We are so pleased to hear that you are satisfied with your new dryer. We welcome your feedback and take it very seriously. If you need any assistance in the future, please feel free to reach out! Thanks! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
1
As others have said..
on March 18, 2021
Posted by: Adam K
from Denver
As others have said, a year and a half in and the boards dead. Considering the original board is now “replaced” by a newer part number, pretty sure GE’s aware of the issue. Doesn’t change the fact that I have to replace the board or buy another dryer.
No, I would not recommend this to a friend.
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 24, 2021
Hello. We are disappointed to hear about the problem you are having with your dryer. This is not something we would expect and realize the ordeal this must have caused. Please schedule a service appointment to have the issue diagnosed and repaired by calling 1-800-432-2737 or go online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe and keep in touch!
Stay safe and keep in touch!
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't care for this W/D set
on March 22, 2021
Posted by: Gumby1960
from Texas
Well, my old Frigidaire Estate is 17 years old and my daughter is still using it. This new dryer is 17 months old and is broken. Nothing comes on, even though I have power at the plug and to the dryer.
Don't care for the washer either. No agitator gets the laundry all twisted up and not as good at cleaning heavily soiled work clothes.
Don't care for the washer either. No agitator gets the laundry all twisted up and not as good at cleaning heavily soiled work clothes.
Should have gone with the Speed Queen with and agitator.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 23, 2021
Hello! We're so sorry to hear you're having trouble with your dryer and we're happy to offer some guidance. To troubleshoot this issue, we recommend viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
Additionally, here are some great tips that may help with the twisted clothes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
If service is needed, please schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope you find this helpful. Thanks for your feedback. - Sharon@GEA
Additionally, here are some great tips that may help with the twisted clothes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
If service is needed, please schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope you find this helpful. Thanks for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com