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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Average Customer Rating:
4.5
Rating breakdown 4,223 reviews
5 Stars
3,147
4 Stars
604
3 Stars
164
2 Stars
87
1 Star
221
89%of customers recommend this product.
(
3,637 out of
4,071)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Customer Rating
1
Didn’t last two years
on December 25, 2019
Posted by: Susan G A
from Bourg LA
The control panel lights up. When we press start, the dryer clicks and does not turn on. The control panel counts down like it’s working.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Squeaky noise when in use . Loud
on February 15, 2020
Posted by: Not happy ge
from 8 bay colony court East hampton
Not good sounds broken squeaky noice when in use bad
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t last two years
on March 16, 2020
Posted by: Weezier426
from Coconut creek florida
This didn’t last two years. I have never had a dryer that didn’t last at least 5 years
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Thermostat fuse went out
on June 16, 2020
Posted by: Tiff39
It worked real good until the thermostat fuse went out
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Lasted 1 year
on June 19, 2020
Posted by: Patrick NC
from North Carolina
Worked well drying clothes. Door is hard to close. Lint filter allows some lint past that requires cleaning behind the filter after every couple of uses. Quit working after one year
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Worked great until motherboard quit working
on October 21, 2020
Posted by: Hopeful20
from Chicago Il
Had it delivered brand new and the next day it smelled like gas and was not heating up ... a week later find out the motherboard went bad ... have replacement now crossing fingers that this one works fine.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, October 22, 2020
Hi Hopeful20 - We are truly sorry to hear of your experience with your previous dryer and the motherboard situation. We understand how this would be frustrating. Although we don’t anticipate that you will have any issues with your new model, please feel free to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thank you for your valuable feedback, it's appreciated.
Written by a customer while visiting geappliances.com
Customer Rating
1
Hunk of junk
on March 17, 2021
Posted by: HaileyA
from Des Moines, IA
Disappointed. Had for a year and half & having to replace the board or buy a new dryer now.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hi there, we're terribly sorry to hear about the issue you had with your control board. We would never expect this for our customers so we can imagine just how frustrating this is.
We hope you decide to stick with us. If you want to have the control board replaced, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
We hope you decide to stick with us. If you want to have the control board replaced, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not reliable
on April 5, 2021
Posted by: Burgundy
from Lubbock Texas
I purchased this dryer in November of 2018 before Christmas 2018 i had to call for service. They replaced The board . My dryer worked well until December 2020 . I called a repair man who replaced The board , it worked 1 time then stopped heating after 2 more visits the repairman ordered another board , after replacing this time it worked 2 times then stopped heating again .
I would Not recommend this dryer .
I would Not recommend this dryer .
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 6, 2021
Hello, We're so sorry to hear about the difficulties that you've experienced with your dryer and know this must be frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com