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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Average Customer Rating:
4.5
Rating breakdown 4,223 reviews
5 Stars
3,147
4 Stars
604
3 Stars
164
2 Stars
87
1 Star
221
89%of customers recommend this product.
(
3,637 out of
4,071)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Gas Dryer - White
Customer Rating
1
Only worked once.
on April 6, 2021
Posted by: UnhappyCustomerXMillion
from Nashville, TN
My review was “moderated” so I’ll leave it at this; the dryer worked one time. I haven’t dried clothes in 5 weeks and counting.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 20, 2021
Hello, thanks for your review. We apologize that your dryer is not operating properly and understand how frustrating this is. In this case, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after 2 years of usage
on May 13, 2021
Posted by: Clouddana
from Austin, Texas
The dryer died after 2 years and 4 month usage. I don't think I'll buy another GE product again.
It simply doesn't start, no power at all.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 14, 2021
Hello - Thanks for your review. We are sorry to hear your dryer will not run or start. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If this information does not help, we recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
If this information does not help, we recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dryer stopped working after 18 months
on June 26, 2021
Posted by: REALLYfrustrated
from NC
I used my dryer last Saturday and it worked fine. The very next day, it stopped working without any explanation! I had a repair guy come out and it has power coming to it just fine. I live alone with my son and we use the dryer one time weekly. THERE IS NO REASON WHY MY DRYER SHOULD NOT BE WORKING AFTER 18 MONTHS!! GE tech support was absolutely no help! After the warranty is over, so is your dryer and their customer service.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 28, 2021
Hi, We're so sorry to hear about the difficulty you've experienced with your dryer not working and know this must be incredibly frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thanks so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Only over the one year warranty...Frustrated
on August 25, 2021
Posted by: Karen 54
from Delhi On.
No Power and flashing light in the drum. No lights on control panel working. Control board finished, not acceptable GE.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 26, 2021
Hi, We're so sorry to hear about the difficulty that you've experienced with your dryer control board and know this must be incredibly frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. We wish you had a better experience than this! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This dryer is a LEMON!
on January 28, 2022
Posted by: M Tenander
This dryer is a complete lemon. We had it serviced within one year or purchase under the manufacture warrantee, and again once the warrantee was up at our own expense, racking up a repair bill of half of what we originally paid for the brand new dryer. Now it won't even turn on, it's not even 3 years old. I refuse to put any more money into fixing this dryer. I had high hopes for a GE Appliance but I will not be buying this brand in the future.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 3, 2022
Hello there, we're so sorry to hear of the multiple service appointments you've had to have on your dryer. We would never expect this experience for our consumers so we can only imagine how disappointing this has been for you.
With that said, we see you have a case with us so please know your case manager will do what they can to provide you with the needed assistance. All the best.
Guy@GEA
With that said, we see you have a case with us so please know your case manager will do what they can to provide you with the needed assistance. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on January 15, 2025
Posted by: J True
Clothes get stuck near the top of front door. So many clothes ruined. Sad… tired of it. Do not buy this dryer.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 23, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer!
on November 5, 2015
Posted by: michaeljmoody
from Corpus Christi, TX, United States
I have nothing but good things to say about this dryer. Gone are the days of checking on the clothes and they are still wet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Large capacity
on January 5, 2016
Posted by: Happy Dryer
from Indiana, PA, United States
Finally I can dry a full washer load at one time instead 3 smaller loads
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com