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Customer Reviews Collected from geappliances.com |
GE - 7.2 Cu. Ft. Electric Dryer - White
Average Customer Rating:
4.6
Rating breakdown 12,652 reviews
5 Stars
9,513
4 Stars
2,088
3 Stars
473
2 Stars
196
1 Star
382
92%of customers recommend this product.
(
10,379 out of
11,245)
Customer Reviews for GE - 7.2 Cu. Ft. Electric Dryer - White
Customer Rating
3
Timer Knob Problem
on April 20, 2025
Posted by: JCS23
from Pike Road, Alabama
The Timer Knob cannot be used to set dryer cycle. The knob has been difficult to turn since receiving the dryer. Finally, the knob evidently broke/stripped connection and would turn easily; however, it was not turning the actual dryer control. I had to attach a locking plyer tool to set the control for use. This was done with the knob removed. The dryer does well with drying clothes, etc. This is the reason for the positive marks (3).
Features
4
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Dianna, GE Appliances, April 22, 2025
We are sorry to hear about the trouble you are having with the knobs breaking off on your unit and can understand the frustration with that happening. We suggest calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET or visit the link here-https://www.geappliances.com/ge/service-and-support/service.htm, to have the knobs repaired on your unit. We are confident they will be able to help!
Written by a customer while visiting geappliances.com
Customer Rating
5
Compact
on April 30, 2025
Posted by: Wanda24
from Puerto Rico
Just got my machine, love the capacity and the size of the dryer, compact on the outside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This dryer re the best
on May 11, 2025
Posted by: Wikimash
GE dryer: reliable, dries well, basic but solid, i love it .
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dryer ever
on May 31, 2025
Posted by: Erirey
from Borger texas
Great efficient reliable and sturdy the best dryer I owned so far
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed multiple times… and counting
on June 15, 2025
Posted by: Failed multiple times
This is the worst dryer I have ever owned. Less than a year old and I am waiting on the 4th repair. Problems started about 6 months after purchase. Thermostat sensor failed multiple times after repair. It wouldn’t start. Had to take laundry to laundromat for weeks waiting on repair. Now, the drum spins but no heat. Breaker is fine. Another failure for a totally defective product.
Stay away from this product.
For the GE folks reading this review, please look at my service history and please call me if you dispute any of this review.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 19, 2025
We would like to assist you with this dryer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed in quality
on June 25, 2025
Posted by: TiffanymMi
from Wisconsin
3 years and a month old, the purple wire to the heating element literally melted down (a common problem, just Google it!) causing the dry to quit heating. The terminal is half way melted off from the heating element so the element now has to be replaced along with the melted wire.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 1, 2025
We want to assist with the wiring of your dryer needing repair. One of our agents will be reaching out via email to collect additional information. Please respond at your earliest opportunity.
Written by a customer while visiting geappliances.com
Customer Rating
1
No heat = no drying
on July 7, 2025
Posted by: Damp Clothes Joe
Less than two years after purchasing this dryer, it stopped drying as it no longer heats up. Even by following the instructions to clean the lint tray and rinse it frequently, it still stopped working with no warning.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 11, 2025
We want to help you with the heating/drying operation of your unit. We recommend checking the power cord, as it can be burned, broken, or loose connection at the back of the dryer. The power cord connects to a terminal block located on the rear of the unit, which is covered by a metal power cord cover. To inspect it, remove the screws holding the cover in place to access the terminal block connections. Look for any signs of damage, such as burnt, broken, frayed, or loose wires. If any of the wires or terminal connections are damaged, both the power cord and terminal block may need to be replaced. You can find additional information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
The Knob
on July 8, 2025
Posted by: Knobhate
from Pa
Dryer is great, except for the main control knob. Cheap plastic that breaks yearly and won’t turn the crazily-difficult-to-turn selection stick. Seriously underdesigned concept here.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 14, 2025
We are happy to hear that you are enjoying your dryer. Your feedback is extremely important to us, and we will be sure to pass these comments regarding the main control knob along to our product team to review.
Written by a customer while visiting geappliances.com