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Customer Reviews Collected from geappliances.com |
GE - 7.2 Cu. Ft. Electric Dryer - White
Average Customer Rating:
4.6
Rating breakdown 12,654 reviews
5 Stars
9,513
4 Stars
2,088
3 Stars
474
2 Stars
196
1 Star
383
92%of customers recommend this product.
(
10,379 out of
11,247)
Customer Reviews for GE - 7.2 Cu. Ft. Electric Dryer - White
Customer Rating
2
Drying time to long
on January 20, 2021
Posted by: Mighty Joe
from McKinney, Texas
The temperature is to low and takes two or three cycles to dry
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, April 2, 2021
Hello,
Thanks so much for your feedback. We're sorry to hear that your dryer is taking too long. We can understand why that would be frustrating. Please check out this troubleshooting article for dryers taking too long. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We're always a call away if you need anything. Stay in touch. Mike@GEA
Thanks so much for your feedback. We're sorry to hear that your dryer is taking too long. We can understand why that would be frustrating. Please check out this troubleshooting article for dryers taking too long. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We're always a call away if you need anything. Stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very neat, slick and user friendly
on April 2, 2021
Posted by: triplesteeple
from Wake Forest
The washer is powerful enough to immaculately clean the clothes, in a quiet manner that is dispatched in no time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on July 15, 2021
Posted by: Lollydale
from Corinth
Terrible Doesn’t wash good at all this should not be sold anywhere worse washer I ever owned.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, July 23, 2021
Hi there,
Thanks for your review. We also took note of your comments on your washer's review. Just to make sure that you've seen the tips we recommend, we have replied to you here as well.
For the noise with your washer, take a look at the following article to see if the videos inside help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
For the poor washing, we'd recommend that you follow the loading tips in the below article as well as taking a look into how hard your water is; there is another article below that will provide steps on how to check this. Hard water would require more detergent used in your load to properly clean your clothing.
Loading tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35644
How to check for hard water: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19178
We do hope this is helpful. We're always here should you need us!
Best wishes
Michael@GEA
Thanks for your review. We also took note of your comments on your washer's review. Just to make sure that you've seen the tips we recommend, we have replied to you here as well.
For the noise with your washer, take a look at the following article to see if the videos inside help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
For the poor washing, we'd recommend that you follow the loading tips in the below article as well as taking a look into how hard your water is; there is another article below that will provide steps on how to check this. Hard water would require more detergent used in your load to properly clean your clothing.
Loading tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35644
How to check for hard water: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19178
We do hope this is helpful. We're always here should you need us!
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Very noisy!
on October 14, 2021
Posted by: Carol1946
from Oh
The noise this product makes is something I’ve never heard from a washer- even an old one. It has a grinding sound when agitating, & when it shifts gears. We were told that this particular washer is known for that by service when first ou chased. The noise has increased. I should have returned it immediately. We live in a very sound proof condo & its disturbing the neighbors.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 15, 2021
Hi there,
Thanks for taking the time to leave a review. We're sorry to hear about the noises that you've been hearing and that they've been getting worse, we're sure that this has been stressful. Know that one of our agents will be reaching out over email to investigate further soon.
Best wishes
Michael@GEA
Thanks for taking the time to leave a review. We're sorry to hear about the noises that you've been hearing and that they've been getting worse, we're sure that this has been stressful. Know that one of our agents will be reaching out over email to investigate further soon.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Best available
on October 27, 2021
Posted by: Duck101
from Dallas, TX
We like cars, appliances, and homes with as little technology as possible. Put the key in the ignition, start my car. Turn on a switch, light the house. Push the button, dry my clothes. I don't want to link to my WiFi and tell it while I'm on vacation to dry my clothes, unless it comes with a robot to wash my clothes first. And less to go wrong. I'm old enough to tell how technology costs more when it breaks. That said, with the supply chain issues due to COVID-19, we bought the lowest-tech product we could find. Well, it's making strange noises and a repair person should be here next week. My ratings will be based on the job it is doing. It is still drying my clothes, with the strange noise.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 28, 2021
Hi - Thank you for having purchased a new GE dryer for your home. We are happy to hear you were able to find a model that fit your needs and we're sorry it's making a sound that is giving you concern. The following sounds are considered normal - a squeak when the dryer is started. This start-up squeak should go away after the first few seconds of operation and the sound of the drum as it turns. If this is not what has you concerned, we are glad you have scheduled an appointment to have this checked. We look forward to hearing from you again. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
20 minutes and it won’t eork
on November 17, 2021
Posted by: Dbis
from Pearland tx
The dryer stopped with the first load and wouldn’t restart. The best they could do was tell me to use a laundromat and they’d switch it out in a week and a half. I wouldn’t recommend this to my worst enemy. I had wet sheets in the washer and wet clothes in the dryer, but it’s okay because “they understand, they’re sorry,”
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , November 18, 2021
Hello- Thank you for your purchase. This is very frustrating and we apologize for the issues you are having. If you haven't already, try resetting the electronics by flipping the breaker off for a couple minutes. (Even if the breaker doesn't look tripped).
Please also see the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If you still have issues, please reach out to GE Consumer Service at 1-800-432-2737. In the meantime, we will be reaching out to you via email to get a little more information. We appreciate your patience. Joyce@GEA
Please also see the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If you still have issues, please reach out to GE Consumer Service at 1-800-432-2737. In the meantime, we will be reaching out to you via email to get a little more information. We appreciate your patience. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
love this dryer
on November 22, 2021
Posted by: aabd
from north carolina
works great..not loud..love it.. great price for such a loaded appliance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE the only brand Ilook for first
on November 30, 2021
Posted by: LETS GO GE
from Florida
Just install the dryer, hoping to get many years out of it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com