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Customer Reviews Collected from geappliances.com |
GE - 7.2 Cu. Ft. Gas Dryer - White
Average Customer Rating:
4.3
Rating breakdown 3,096 reviews
5 Stars
1,990
4 Stars
602
3 Stars
216
2 Stars
116
1 Star
172
85%of customers recommend this product.
(
2,360 out of
2,777)
Customer Reviews for GE - 7.2 Cu. Ft. Gas Dryer - White
Customer Rating
4
Little noisy but great so far
on January 7, 2021
Posted by: mattfox
from MI
So far this machine has been great for my wife and I in our first home. It is a little loud but not noticeable unless you are close to it. It dry's the clothes and does it relatively quickly. So, no complaints here.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
New GE dryer
on January 14, 2021
Posted by: Bother
from Belmont, VT
I would like more heat in the dryer settings for the sensor dry.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 25, 2021
Hello Bother - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Have a good day! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on January 26, 2021
Posted by: S Duke
from Pittsburgh, PA
I had it on for over 2 hours and items were still not dried.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 27, 2021
Hello S Duke - We are so sorry to hear of this difficulty with your dryer and know how frustrating this must be for you. Here are some two great troubleshooting links that may help with the no heating and/or long drying time issues:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16922
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If service is needed, your model carries a full one year warranty from the date of purchase for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16922
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If service is needed, your model carries a full one year warranty from the date of purchase for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk don't buy!!!
on January 29, 2021
Posted by: Leeroy669
I've had this dryer for a little over 3 yrs now and its junk don't want to heat up then just quits working in the middle of a cycle and the repair man and repair bill are exhausted and so is my bank account and my patience with this pile of junk
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 2, 2021
Hi Leeroy669 - We’re truly sorry to hear of your dryer situation and certainly understand your frustration. If you will email your details to our email address, https://www.geappliances.com/ge/service-and-support/contact-others.htm, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dryer. We'll keep an eye out for your reply. Thanks very much. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Takes forever to dry my clothes!
on February 3, 2021
Posted by: My3changos
from Jurupa Valley, CA
Dryer has to go through (2) 70 min cycles to completely dry my clothes.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 10, 2021
Hey My3changos, we're sorry your dryer is taking so long to dry your clothes. We know this must get annoying so we recommend viewing our troubleshooting tips for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We hope this helps and we're wishing you the best. - Guy@GEA
We hope this helps and we're wishing you the best. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
lasted less then 60 days
on February 22, 2021
Posted by: Vivage
from Colorado
Easy to use. Stopped heating up 60 days after purchase.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Eliza@GEA, GE Appliances, March 1, 2021
Hi Vivage, thank you for taking the time to share your review and giving us the opportunity to help. We truly appreciate you choosing this gas dryer for your home and are so glad to have you in the GE Appliances family! While we are glad that you have found it easy to use and are impressed with its appearance and features, we are terribly sorry to hear that it has stopped heating quickly after its installation. This is certainly not the performance that we would expect for our dryers or at all the experience we would wish for you. We can understand your disappointment in this and sincerely apologize for the inconvenience this has caused.
If you have not already, we would recommend that you take advantage of your warranty and schedule service with our qualified appliance technicians so that they can properly diagnose and repair your unit. You can schedule an appointment by calling 1-800-432-2737 Monday–Friday: 7 a.m.–10 p.m. ET, Saturday–Sunday: 8 a.m.–6 p.m. ET or schedule online at any time using the following link: https://www.geappliances.com/ge/service-and-support/service.htm.
We are confident that GE Factory Service will be successful in resolving these issues for you and sincerely hope that this information helps to offer you some assurance. All the best! -Eliza@GEA
If you have not already, we would recommend that you take advantage of your warranty and schedule service with our qualified appliance technicians so that they can properly diagnose and repair your unit. You can schedule an appointment by calling 1-800-432-2737 Monday–Friday: 7 a.m.–10 p.m. ET, Saturday–Sunday: 8 a.m.–6 p.m. ET or schedule online at any time using the following link: https://www.geappliances.com/ge/service-and-support/service.htm.
We are confident that GE Factory Service will be successful in resolving these issues for you and sincerely hope that this information helps to offer you some assurance. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Has all the features I wnted
on February 22, 2021
Posted by: hasf
from Pittsburgh Pa
I have only had it a short time , so far I am very pleased
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
A Loser
on March 1, 2021
Posted by: Tiffy16
from The Villages, FL
After three months of use, waiting for the repair to be made. Thought it would last a little longer than this. Back to the laundromat. Not a pleasant thing to do in your 80’s.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 12, 2021
Hello Tiffy16 - Thank you for choosing GE Appliances. We are very disappointed to hear a repair is needed so early into your experience. This is certainly not something we would expect but we're happy you are taking advantage of the warranty. Please keep in touch.
Written by a customer while visiting geappliances.com