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Customer Reviews Collected from geappliances.com |
GE - 7.2 Cu. Ft. Gas Dryer - White
Average Customer Rating:
4.3
Rating breakdown 3,096 reviews
5 Stars
1,990
4 Stars
602
3 Stars
216
2 Stars
116
1 Star
172
85%of customers recommend this product.
(
2,360 out of
2,777)
Customer Reviews for GE - 7.2 Cu. Ft. Gas Dryer - White
Customer Rating
3
Gas dryer
on December 9, 2021
Posted by: Lucyb52
from Louisville, KY
Doesn't seem to dry clothes very well on timed setting. Door latch can be hard to shut and hard to.open.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 13, 2021
Hi there, and thanks for reaching out to us about this concern. We hate to hear you’ve had an issue with clothes not getting dry enough on the timed setting, and some difficulty with the latch. We know any issues like that would be an inconvenience, and would like to help.
For the issue with clothes not drying well, you may want to check the circuit breaker or fuse to ensure adequate power is reaching the unit, and check the ducting to make sure there’s no obstruction. Additional troubleshooting tips are available in the manual, on page 10: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90543-2.pdf . Selecting one of the other drying options may also be best, depending on the load you’re drying. We hope this information helps.
Notice of your concern over the above issues will be sent to our Laundry Products Design team for future review and consideration. We appreciate your feedback, as we always want to make sure we’re aware of any potential areas of concern with the model. If you have any other inquiries or concerns, we are always happy to offer assistance. Best wishes! -Sarah@GEA
For the issue with clothes not drying well, you may want to check the circuit breaker or fuse to ensure adequate power is reaching the unit, and check the ducting to make sure there’s no obstruction. Additional troubleshooting tips are available in the manual, on page 10: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90543-2.pdf . Selecting one of the other drying options may also be best, depending on the load you’re drying. We hope this information helps.
Notice of your concern over the above issues will be sent to our Laundry Products Design team for future review and consideration. We appreciate your feedback, as we always want to make sure we’re aware of any potential areas of concern with the model. If you have any other inquiries or concerns, we are always happy to offer assistance. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on December 9, 2021
Posted by: JorR
from WARETOWN NJ
Great very reliable Would definitely recommend it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on December 11, 2021
Posted by: air6
from Palmdale, CA
Dries clothes fast. Easy to use. Love the light inside the drum. The filter is a little small but does the job. Overall great product and would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Already doesn’t work
on December 12, 2021
Posted by: Lampman
from Newhall, California
Washer received would not word, they sent a new one. The dryer is now not working and have had less than a year.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 16, 2021
Hello. We appreciate you letting us know of this situation. We truly hate to hear you’re having an issue with the dryer not working; we know how frustrating that must be to deal with, especially when it’s less than a year old and you’ve had trouble with the washer formerly. This isn’t the great ownership experience we want you to have, and we’d like to help.
After reviewing our system, we do see you have reached out to us to see about scheduling service. We are confident the technician who assists during your appointment will be able to properly diagnose and repair the issue. If you did need to reach back out to our Service Department for any reason, they are available at 1-800-432-2737.
If you’d like to try troubleshooting in the meantime, we do have a section on that in the manual starting on page 9: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90543-2.pdf . If the dryer won’t tumble at all, or won’t heat, you may want to check the fuse or circuit breaker to ensure adequate power is reaching the unit. Unplugging the dryer from power for a couple minutes before reconnecting can also help in some cases, as this resets the machine’s electrical components.
We hope you are able to get this issue resolved soon, so you can enjoy doing laundry without any further inconvenience. Our Design team will be informed of the trouble you’ve had for review, and we’re glad to assist with any other concerns or questions you may have. -Sarah@GEA
After reviewing our system, we do see you have reached out to us to see about scheduling service. We are confident the technician who assists during your appointment will be able to properly diagnose and repair the issue. If you did need to reach back out to our Service Department for any reason, they are available at 1-800-432-2737.
If you’d like to try troubleshooting in the meantime, we do have a section on that in the manual starting on page 9: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90543-2.pdf . If the dryer won’t tumble at all, or won’t heat, you may want to check the fuse or circuit breaker to ensure adequate power is reaching the unit. Unplugging the dryer from power for a couple minutes before reconnecting can also help in some cases, as this resets the machine’s electrical components.
We hope you are able to get this issue resolved soon, so you can enjoy doing laundry without any further inconvenience. Our Design team will be informed of the trouble you’ve had for review, and we’re glad to assist with any other concerns or questions you may have. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Just like a Timex!
on December 12, 2021
Posted by: Jrzyguy
from North Brunswick, NJ
Great product. Very reliable. Always buy GE appliances.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple, easy to use, great capacity
on December 13, 2021
Posted by: Matt45464734
from Syracuse, NY
Little bit more capacity than our last GE dryer that we just replaced after 14 years. Love the option to turn off the end of cycle buzzer! Overall, it works great and the extra capacity helps dry things faster with more space to tumble.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid
on December 15, 2021
Posted by: talk2joshjs
from Champlin, MN
I’ve had this dryer for a few months and was surprised how nice it looked for being at the lower end of the price range. It works great and isn’t loud.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DISSAPOINTED
on December 16, 2021
Posted by: BRI84
from CA
SINCE THE MOMENT I GOT INTO MY NEW HOUSE THE DRYER WOULDN'T DRY. MY IT SPINS AND HEATS BUT MY CLOTHES STAY DAMPED. I HAVE TO LET MY CLOTHES DRY AND THEN WHEN DRY I PUT THEM IN THE DRYER TO FLUFF THEM. I WILL CALL SO THE COMPANY CHECKS OUT THE DRYER ADN INSTALLATION AND HOPEFULLY CAN FIND A SOLUTION.
Features
4
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, December 27, 2021
Hello there, we're so sorry to hear your dryer hasn't been performing well. We know how frustrating this would be for you and we're happy to help.
We first suggest viewing the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would get you taken care of and we're wishing you the best. Thank you for bringing this to our attention.
Guy@GEA
We first suggest viewing the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would get you taken care of and we're wishing you the best. Thank you for bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com