Customer Reviews for GE - 7.2 Cu. Ft. Gas Dryer - White
Customer Rating
1
MANUFACTURING DEFECT
on December 27, 2023
Posted by: NICK630
UNFORTUNATELY, THE DRYER NEEDS REPAIR - THERE'S A POP AND THE BREAKER IS THROWN. CAN BE MADE TO OPERATE IF YOU STAND BY THE DRYER AND HOLD DOWN THE START BUTTON. :-(
Response from geappliances.comBy Jonathon, GE_Appliances, January 9, 2024
Hello - Thank you kindly for taking a moment to connect and share what has been going on. We're sorry to hear about your dryer needing repair so soon. That is not something we expect to happen at all.
If you haven't already, we recommend getting in touch with our service team to setup an appointment. We're confident that our technicians can get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Disgusted
on December 27, 2023
Posted by: Plek
from Lansing illinois
This dryer takes forever to dry various items. My towels take about 2 hours on Cotton with Optimum Dry. I have the same problem with MOST of the other items that I dry. With the dryer that this replaced, I never had this difficulty. It now takes two to three times as long to dry my clothes. This is a waste of gas and electricity. I am very disappointed in this product.
Response from geappliances.comBy Charlie, GE_Appliances, January 10, 2024
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cotton holds more water than synthetics), the wetness of the clothes, and the condition of your exhaust ventilation. When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy With Purchase
on December 27, 2023
Posted by: strapp1515
Installation was quick. Dryer seems not to get as hot as the old but, the clothes dry in the same amount of time and feel better coming out. I use mostly Cotton heat for my laundry. Very happy with the purchase.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good dryer
on December 28, 2023
Posted by: Jay dry
We like our dryer. Please know the dry time is longer compared to our older ge dryer
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
No problems
on December 29, 2023
Posted by: tony13579
from Rome, NY
it works well and no problems. it is used daily. ccc
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Quite and efficient
on December 29, 2023
Posted by: ZahIslam
from PA
Cycle controller knob not smooth. Feel tighten for rotation.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
User friendly
on December 31, 2023
Posted by: Seeport
from Laguna Hills, C
Dryer drys clothes quickly!!! It has many nice features that is needed to dry the clothes appropriately based on the material.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Same as old
on January 1, 2024
Posted by: Johntx52
Same as old one, just replaced for new with warranty
Written by a customer while visiting geappliances.com