Samsung US Customer Reviews Collected from Samsung US
Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
40
4 Stars
13
3 Stars
4
2 Stars
1
1 Star
3
84%of customers recommend this product. 
(
51 out of 61
)
Customer Reviews for Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
1 out of 5
1
Clearly a TV that is not ready for PrimeTime
on March 27, 2015
Posted by: 2015WiseShopper
Expertise:Expert
A feature that you would expect to be present and working right out of the box is Netflix. Not installed or available for Tizen at this time. (Despite the product description) TV is running latest Firmware (verified with Support for over 3 hours thru web and phone support)
Tizen crashes constantly.
My pointer for my remote REGULARLY will stop working. The fix is to hit the down arrow and magically it starts working again.
Sound Connect to my 2015 Samsung wireless sound bar is completely non-functional (works perfectly against a 2014 HU8550 with the Samsung Smart Hub.
There are features that say "Coming soon" Everywhere!!! This OS was released WAYYYY before it was ready.
Samsung should be shipping these out with the old Smart HUB (a wonderful product). There are maybe 40 Apps in the App Store of which 2 are useful. Amazon and Hulu.
Had last years HU8550 and it is a MUCH better cheaper product at this time 3/27/2015. I am sure in a years time Tizen will be useable, but for now it is lacking BIG TIME.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV---very sharp picture, excellent contrast
on July 30, 2015
Posted by: OlePete
from Boston, MA, USA
Expertise:Intermediate
Able to upscale standard dvds to high quality. Bluray dvds are even better. You can manipulate picture settings to enjoy just the picture you want. Many apps to choose from and adding them is easy. This TV should seriously be considered before any purchase.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my sixth Samsung TV and it is the best one yet!!!
on March 26, 2015
Posted by: calbikes
from Reno, NV, USA
Expertise:Expert
Picture is amazing and the pointer feature on the remote control is really quick in selecting items.
SMART HUB has been improved from the last two Samsung SMART TVs I have. Much easier to use.
The voice recognition feature is nice just to get the time but aside from that I don't see much use for it.
The mini connector is okay but I have a sound system and a DVD player that needs connections that are not on it so it's not that useful to me.
My last TV was a 60" and you wouldn't think 5 more inches is that much bigger, but it really fills up the room. Absolutely fantastic TV!!!
I now have 4 Samsung TV's in my house. Three are SMART TVs.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, easy to use remote control. not all cluttered up.
Cons: mini connect box needs more connection types.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features & Excellent 3D Quality
on October 22, 2015
Posted by: DeeManding
from Chicago
Expertise:Intermediate
We recently purchased the 65" Ultra High Definition TV with 3D. The TV is easy to use and offers excellent features and a beautiful picture. We have other Samsung TVs as well. Just wish the built in speakers were better. We add external speakers to enhance the sound. Maybe they figure everyone adds external speakers so it's not a big deal.
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV!
on July 5, 2016
Posted by: Electrolito
from Atlanta
Expertise:Expert
Great picture, tons of features, great for online gaming.
The remote control stopped working after less than 8 months(very fragile for daily use).
I highly recommend this TV to everybody.
Pros: Bright display, Realistic color, Durable, Lightweight
Cons: remote control not designed for daily use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good TV but question the value for what you get
on May 9, 2015
Posted by: Disappointedin4k
from Oklahoma City, OK, USA
Expertise:Intermediate
Expensive and does not included 3d glasses. TV provider had to schedule an appointment to configure cable box to display TV signal so another expense. If I had it to do over I think I would buy a 1080p television until 4k becomes more readily available.
Pros: Realistic color, nice picture
Cons: Did not meet expectations, 3d glasses not included, service provider had to configure tv for use, difficult remote to use
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Over Rates
on April 23, 2015
Posted by: rrawtry
from Red Oak, TX
Expertise:Intermediate
I love the picture. I hate the internet, many repairs and quirkiness.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
4K UHD JU7100 Series Smart TV - 65”
on April 14, 2015
Posted by: Gotyour6
from San Antonio, TX, USA
Expertise:Expert
All features spells excellent. I'll recommend this product to the universe if it was advertise beyond planet earth.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 17-24 of 61 results 
<< 1 2 3 4 5 ... 8 >>