| Customer Reviews Collected from bose.com |
Bose - SoundTouch SA-5 Amplifier - Black
Average Customer Rating:
3.3
Rating breakdown 55 reviews
5 Stars
21
4 Stars
8
3 Stars
5
2 Stars
8
1 Star
13
Customer Reviews for Bose - SoundTouch SA-5 Amplifier - Black
Customer Rating
5
Great amp
on March 16, 2019
Posted by: Clay80
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bought the amp a year ago and have loved it. I installed 2 Klipsch outdoor speakers and it is incredible. If there is an issue it would be range of the Bluetooth but that’s on me and the location I chose. The amp is inside and I am listening outside. When I’m over 30 feet away my apple products struggle to connect consistently. However my Samsung connects fine. With that being said it has to go through 3 walls to get to me and it works great. Again I can’t stress enough how nice it is to have high quality sound outside. Oh yea my outdoor tv Bluetooths to the amp also.
Written by a customer while visiting bose.com
Customer Rating
2
Software to connect to Soundbar700
on October 20, 2019
Posted by: Bose Fan
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] It's a great integrator for wire and wireless speakers. I wish it could connect to the latest version of wireless equipments like the Soundbar700 (newest and most expensive Bose Soundbar). I hope the Software people can make it happen. It does not connect with most of the new Bose wireless speakers. Needs a software improvement urgently.
Written by a customer while visiting bose.com
Customer Rating
5
Once Again Awesome!!
on May 23, 2020
Posted by: Ace
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] So happy with this amplifier and Bose in general. I have a set of outdoor 251 speakers on one side of the house and have an SA-5 driving that set. I just purchased a set of in-ground free space 51 speakers for around the pool and another SA-5 amplifier. They both work seamlessly and sound fantastic. As others have noted if your WiFi signal drops out it will affect the amplifiers. So I suggest you do what I did and add them to your network thought a hard wired Ethernet (cat 5 cable) connection permanently.
Written by a customer while visiting bose.com
Customer Rating
1
Love Bose but disappointed
on July 27, 2020
Posted by: Barone007
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have been an avid Bose lover since my youth, purchased SA-5 and out speakers from Bose for my outdoor oasis I built. I was super excited to install which was easy and add the final touch. When I went to play my normal music streaming options I come to find out that Google Music and ITunes doesn’t not just automatically integrate with Bose Software. Super frustrating. How does one of the greatest speaker companies not allow me to just play what I want. They should incorporate just a Bluetooth access way to allow me to play what ever I want when I want. Sent the Amp back but kept the speakers. Bought a Yamaha amp to power speakers. Still love Bose but not going to buy any amps until they get with the 21st century. Sorry.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 29, 2020
Hi there! I'm pleased to hear you're a loyal fan of Bose. I'm disappointed to hear you feel your listening experience has been affected — but I can assure you there are ways to stream your iTunes and Google Music. The SA-5 system has AirPlay and Bluetooth compatibility, meaning you'll be able to connect your devices to play all the music and media you wish to.
You will find these features from within the SoundTouch app when you connect your system to your home Wi-Fi. To use AirPlay, follow the steps at https://bit.ly/30Xfn1L and for Bluetooth, follow the steps at https://bit.ly/2YTlUL1. If you're having any difficulty doing this, please reach out to us directly at https://bose.life/38Q1vZs. We'd love to help you get the most from your product and experience true Bose quality.
Thanks,
Sam — Customer Support
You will find these features from within the SoundTouch app when you connect your system to your home Wi-Fi. To use AirPlay, follow the steps at https://bit.ly/30Xfn1L and for Bluetooth, follow the steps at https://bit.ly/2YTlUL1. If you're having any difficulty doing this, please reach out to us directly at https://bose.life/38Q1vZs. We'd love to help you get the most from your product and experience true Bose quality.
Thanks,
Sam — Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Thanks for the fix!
on July 16, 2017
Posted by: Mike
Gender:Male
I was a bit frustrated having to re-enter my WEP with every WIFI glitch. With software update, it's working like it should now! Woot!! Keep those improvements coming!!
If I were to add a couple wishes, an optical "audio in" port would be very awesome and A/B option. Presently, I need A/B switch clutter.. Thanks
If I were to add a couple wishes, an optical "audio in" port would be very awesome and A/B option. Presently, I need A/B switch clutter.. Thanks
Written by a customer while visiting bose.com
Customer Rating
4
Mostly love it!
on December 7, 2019
Posted by: Roll Tide
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Have this in my shop. The only thing I don’t like is that you have to use a cell phone to operate it. Wish it would have come with a remote also.
Written by a customer while visiting bose.com
Customer Rating
5
Works great, produces great and consistent wattage
on May 3, 2020
Posted by: Rawkfist1501
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This amplifier is a great unit. I was frustrated initially that I was so locked down by the app but once airplay 2 was added that was a game changer. I use this with 2 outdoor freespace 51s and 2 ceiling 791 ii. Sound is absolutely amazing all around and the amp hasn’t had any major issues. Reading reviews I’m a little concerned so many people aren’t able to figure it out but it’s incredibly simple to setup and there has never been a connection issue that wasn’t the fault of the SoundTouch app.
Written by a customer while visiting bose.com
Customer Rating
4
Just what I needed
on May 28, 2020
Posted by: Sy
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Purchased about a month ago. So far so good. Connected to wifi, and SoundTouch app perfectly. Was given a set of 301’s and since I have 3 other SoundTouch enabled speakers this was an easy purchase other than the price. It is very high for what it does and doesn’t do. I won’t repeat others gripes. Unfortunately I rushed to purchase this. Didn’t really need it right now but it seems Bose is scrapping this platform and going full
Alexa. But they finally came good to their word and added AirPlay 2. Hopefully the SoundTouch platform will stay and be updated for years on iOS. It is nice to get to all the music I want from my phone. Only other thing is I have it in a dark room and the white light when in use is kinda bright and because I’m using WiFi it can’t be hidden bounces off the ceiling and can be bright.
Alexa. But they finally came good to their word and added AirPlay 2. Hopefully the SoundTouch platform will stay and be updated for years on iOS. It is nice to get to all the music I want from my phone. Only other thing is I have it in a dark room and the white light when in use is kinda bright and because I’m using WiFi it can’t be hidden bounces off the ceiling and can be bright.
Written by a customer while visiting bose.com