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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
5
Smoooooothies
on November 25, 2014
Posted by: JimKit
from Chapel Hill, NC, USA
Gender:Male
I bought the blender for the smoothie attachment. The performance is amazing, The auto cycle blends the ingredients and has produced the best consistency while blending various amounts of powders, liquids, and solids including ice cubes.
Best bang for the blender buck!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
broken base
on February 1, 2016
Posted by: jmarinelli
from RI, United States
Gender:Female
The base started leaking soon after purchase and then the plastic part attached to the glass broke. What to do?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 1, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base is damaged. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Good Blender, Can't Find Spare Parts
on April 2, 2016
Posted by: burger
Gender:Male
[This review was collected as part of a promotion.] I love the blender, but I need to replace the 1 oz cup that sits in the lid and I cannot locate anywhere that sells them.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 5, 2016
Thank you for sharing your feedback regarding your Black+Decker Blender. We’re sorry to hear that your lid cap needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Blender
on June 17, 2015
Posted by: Deesmoothie
from Maryland, United States
Gender:Female
I bought this blender because I had an expensive blender that just frustrated me all the time and one day I was looking for a quick fix in the evening until I can buy another good blender. The rest is history because I have been using it for the past 6 months and it works perfect and great consistency. The main reason I like it is because the temperature and consistency of my smoothies are nice and cold compare to the expensive blenders that I had before that make my smoothies warm even with ice added. Overall its a good blender for the price because I can even do ice-cream just as the expensive and big name blenders. The only reason I am giving it 4 stars is because of the number of times I have to repeat depending on what I am making. example, I have to repeat 2/3 times when I do fruits with seeds to make it smooth. I don't mind doing that so I love by blender.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great until the plastic base cracked
on February 12, 2016
Posted by: derek_BA
from San Francisco, CA, United States
Gender:Male
This is actually a pretty good blender but after several months i noticed that the clear plastic base started to crack. where can i get a replacement?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 15, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broken plastic base can't be replaced
on February 14, 2016
Posted by: Adrienne
from Canada
Gender:Female
Don't buy this blender. I have been sure to take care of this very capable and atheistically pleasing blender... however the plastic base has broken after only a couple months use and I can't replace it. Massive waste of an otherwise good blender.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 15, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Good blender until recently
on March 5, 2017
Posted by: shaylajayde
Gender:Female
I bought this blender about 2 or 3 years ago. Over the past week we've been having problems with the blades not spinning while we're trying to bled. We had to run the smoothie program 2 times and still were having problems. Anyone have any tips?
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 6, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender has stopped operating. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Works great, but plastic jar base breaks!
on July 7, 2018
Posted by: Krista
from Irvine, CA
Gender:Female
I've used this blender happily for just over two years, but like the other reviewers, the plastic jar base broke and the liquid comes out. As the other reviewers noted, there is no way to get a replacement for this plastic part. This should be addressed by Black & Decker. I expect good craftsmanship from them and this is a known problem!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 9, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was serving you well, but I'm sorry to hear about the trouble you’ve experienced with the jar base. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com