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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
1
Nice blender; broken base(s)
on March 7, 2016
Posted by: RonK
We bought two of these since we do a lot of "green drinks", and the plastic bases on both of them are cracking and I don't see spare parts. Did anybody find a way to get replacements or spares?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 9, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to see that both your jar bases have broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Can't find replacement parts
on March 12, 2016
Posted by: Mara
from Chicago, IL, United States
Gender:Female
We love this blender. But we've only had it for a few months, and the plastic base that houses the blade has broken off (in the middle of a blending job, I might add). I am searching desperately for a replacement base. Does anyone know where to find one?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 14, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Terrible. Major part broke within 6 months
on March 14, 2016
Posted by: dlrf
from ohio
After about 6 months use the bottom part of the blender which screws into everything else (it is clear pklastic) cracked and was useless. Now I cannot find a replacement part.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 16, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821SG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Can't find parts
on March 16, 2016
Posted by: DawnT
from New Jersey, United States
Gender:Female
I love the blender, but I need to replace the 1 oz cup that sits in the lid and I cannot locate anywhere that sells them. Any suggestions?
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 17, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your lid cap needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
I loved it until...
on March 28, 2016
Posted by: CandE
from Minnesota, United States
I've had this blender for a couple of years, and I love it, but the base cracked and I cannot find anywhere to buy the replacement parts.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 28, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to learn that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
JAR BASE BROKE
on April 16, 2016
Posted by: Anna Veriato
from Toronto, ON, Canadá
Gender:Female
my jar base broke, help me, what can i do?
Thank you
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 18, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Works great, until it doesn't.
on April 17, 2016
Posted by: Logan
from Columbus, OH, United States
Gender:Male
The base of the glass pitcher is plastic and started to crack almost immediately after we purchased this blender. Unfortunately this crack has spread to the point where the pitcher is now unusable. Thankfully the individual size cup still works wonderfully. Just disappointed that we can't use the blender for the reason we purchased it.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 20, 2016
Thank you for sharing your feedback regarding your Black+Decker Blender. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Plastic base cracks
on April 23, 2016
Posted by: AliZ
from Seattle, WA, United States
Gender:Male
I bought this blender 4 months ago and it has been great for the most part. The plastic base for the jar is defective, it cracked 2 months ago but fortunately super glue is holding it together. If it wasn't for the plastic base, I would have given it 5 stars.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 25, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com