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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
4
Weakest Link is the Plastic Base
on April 30, 2016
Posted by: DrHal
from Hampton, VA, United States
Gender:Male
I purchased a few months back and the plastic base has started to crack.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 3, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to see that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Love but the BASE!
on May 4, 2016
Posted by: sarahgk
from Danvers, MA, United States
Gender:Female
We have had this blender for 6-8 months. We love the speed and blades of the blender, and the personal size works perfectly. But the plastic base!! It cracked on us a while ago but did okay -- now it's totally falling apart. I have glue and tape keeping the outside together for now. It feels like the cheapest part of the blender also. As I haven't been able to find replacement parts I hope it lasts longer and we won't need to buy a new one :( I wouldn't buy this one again unless the parts were available separately.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 5, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. We’re glad that your blender was initially working out well, but we’re sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Plastic Base cracked at 3rd wash
on May 8, 2016
Posted by: jonnyjon
from Montreal, QC, Canada
Gender:Male
the blender itself works just fine but the plastic base is ever so fragile.. broke very early in the item's life.. very disappointing purchase
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 9, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. We’re sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Blender unit backed by quaility service.
on May 13, 2016
Posted by: keithlaw95
Gender:Male
I purchased this unit to make soothe drinks for better health. It is great. I like the automatic Soothe setting.
After several weeks of use, while putting it back together the base cracked. I was not applying a lot of force, it just cracked when it tightened. In reading the other reviews I see it is common to this unit. In looking for a replacement I see that Black and Decker is standing behind their product. That says that they want my business.
After several weeks of use, while putting it back together the base cracked. I was not applying a lot of force, it just cracked when it tightened. In reading the other reviews I see it is common to this unit. In looking for a replacement I see that Black and Decker is standing behind their product. That says that they want my business.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 16, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. We’re glad that your blender was working out well, but we’re sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Fragile plastic base on the heavy glass pitcher
on May 14, 2016
Posted by: Claudia
from Houston
Gender:Female
When I opened the blender, i noticed that the base that screws onto the heavy glass pitcher was made of cheap lightweight plastic. I had a feeling the base was too fragile for the blender so I took great care to be very gentle when washing and using the blender pitcher. The blender worked great. It had a lot of power, until I noticed milk spilling out the bottom while making a smoothie. I took. It apart and found a crack in the plastic base. My old simple blender lasted 24 years. This blender lasted 4 months. The base needs to be designed better.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 16, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. We’re sorry to hear that the jar base has cracked and that your blender has been leaking. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Love the smoothie setting but plastic base broke!
on May 18, 2016
Posted by: Sean
After a couple of months of use, the plastic base has cracked and leaked through the bottom. This is a major quality issue that's halted my delicious smoothie making. Maybe there's a glass base available for the next generation product?
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 19, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to learn that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Wonderful product.
on May 19, 2016
Posted by: Lino
from Miami, FL, United States
Gender:Male
I bought this blender 5 months ago and it has been great for the most part. The plastic base for the jar cracked but I will try to fixed with super glue but I haven't do it yet I have to think if is going to work.The only problem is the plastic base, I would have given it 5 stars.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 23, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. We’re glad that your blender was working out well, but we’re sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Poor Quality Plastic Base
on May 22, 2016
Posted by: Tiffinnie
from Parker, CO, United States
Gender:Female
I have had this less than 6 months and the plastic base cracked and my blender is now leaking. The glass pitcher is too heavy for the cheap plastic base.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 23, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to learn about the issue you’ve experienced with your jar base breaking. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com