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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
1
Bad base
on May 23, 2016
Posted by: shawn
Gender:Female
I wish I had read these other reviews before I bought this blender, I have had the same problem with the base. It cracked and broke and now the blender is useless to me.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 23, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear that your jar base is damaged. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic Jar Base Cracked, First Use!
on May 23, 2016
Posted by: seminolegirl00
from Ashburn, VA, United States
Gender:Female
I purchased this blender two months ago, I have used the personal smoothie jar with much success, however, my experience was awful when I used the full jar. The plastic jar base that "hold" the jar cracked on speed 1. Leaks and spillage everywhere, not too mention the plastic exploded everywhere. Glad my children were not in the kitchen when this happened! I will never purchase another B&D blender again.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 23, 2016
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. We’re sorry to hear about the unfortunate experience you had when your jar base broke. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Cracked Base Compromises Othe wise Fine Product
on May 23, 2016
Posted by: Christopher
from Hamlin, NY, United States
Gender:Male
The functionality of the unit is fine, but the plastic base of the pitcher cracked and there don't seem to be any replacement parts available. Because of the leakage the blender is now useless.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I was sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Plastic base broke
on May 23, 2016
Posted by: WonderlandMKD
from Napa, CA, United States
Gender:Female
Same issue as everyone else: the plastic base broke. I've had the blender since last Christmas, to give an idea of how long it lasted. Love the blender otherwise. It really needs a sturdier base though! Looking for replacement parts...
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad that you were initially pleased with your blender, but was sorry to hear about the issue with the jar base. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Minor issue
on May 24, 2016
Posted by: Chelle
from Walnut Creek, CA, United States
Gender:Female
Plastic base broke when My CEO used it for his morning smoothie :/ Chocolate smoothie everywhere! Looking for a replacement part and found this...I love Black and Decker products, this is the only time I have seen an issue like this. I think a more durable plastic should be used.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear that the jar base broke and made such a mess. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Base cracked
on May 25, 2016
Posted by: Sean 1965
from California, United States
Gender:Male
My blender is cracked at the base and split all water out....useless !!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to learn that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Poor base.
on May 26, 2016
Posted by: Obijuan
from Chicago,IL
Gender:Male
Wife had her smoothie spill all over the kitchen because of a crack on the base of the cup. Not a great experience, thinking I was paying good money for a good product I ended up with my wife wondering why I bought it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 1, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Blender
on May 29, 2016
Posted by: CLG2016
from San Antonio, TX, United States
Gender:Female
Love the blender! We have had ours for a short time and have also experience the same issue as everyone else-plastic base cracked. We cannot find a replacement part.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 1, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad that you’ve been satisfied with your blender, but was sorry to hear that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com