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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Bad blade assembly
on June 1, 2016
Posted by: AndyM
from Olympia, WA, United States
Gender:Male
I bought this just over a year ago and now the bearings in the blade assembly has seized and broken...can't find a replacement part Don't buy an unfixable product! Would not recommend
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 1, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blades are no longer turning. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great blender, but...
on June 5, 2016
Posted by: Megan
from Bloomington, IL, United States
The plastic base cracked and broke within a few months of use. Worked well until then.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 6, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
how to fix it
on June 6, 2016
Posted by: hilk
from Albany, NY, United States
Gender:Male
I have used it for 1 year. but recently i have one problem. I made a mistake so it is broken now. I hope know how to repair it and the repair fee?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 8, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to see that your base side coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic base broke after 6 weeks
on June 20, 2016
Posted by: Kgibney
from Phoenix, AZ, United States
Gender:Female
Luckily this comes with a personal smoothie jar that you can blend into because the plastic base on the blender cracked after about 6 weeks and I can no longer use it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 20, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
BL1820SG-P Fusion Blade Digital Blender - broken
on June 20, 2016
Posted by: chrismckdos
from las vegas, nv
Gender:Female
I would like to address 2 broken parts: the plastic clear piece for the blender top and the plastic base that unscrews for cleaning the blade/ gaskets.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 22, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender parts have broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Favorite blender
on June 24, 2016
Posted by: NRYC
from Tuscaloosa, AL, United States
Gender:Female
This is my favorite blender for making smoothies! The problem is the glass container thing is broken and I can't find a replacement.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 28, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your glass jar needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken plastic base
on June 25, 2016
Posted by: frustrated customer
from Phoenix, AZ, United States
Gender:Female
As others have stated, the plastic base that screws onto the glass container has broken and cannot find replacement part. Paid too much for this to only be able to use it for a short time.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 28, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear about your frustration with your blender’s broken jar base. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked great til the base cracked apart
on June 26, 2016
Posted by: Puddleduck8
from Ashburn, VA, United States
Gender:Female
The blender worked fine until one day I went to make a milkshake and all the milk poured out of the blender through its base as I got ice from the freezer! The cheap plastic blender cup base had cracked all the way around and no longer functions. Now I can't even find a way to get a replacement piece so we can still use the blender.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 28, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base is broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com