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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Blade/gasket unit eventually breaks
on August 12, 2016
Posted by: Cristin
from Glendale, CA, United States
Gender:Female
Pluses: Affordable, sleek looking blender that's great for family use.
Minuses: Just set up the unit for our daily smoothie only to find that the unit that holds the blade and gasket has broken. No part seem out there. Hate to send whole unit to landfill due to failure of small part when all else in great shape!
Minuses: Just set up the unit for our daily smoothie only to find that the unit that holds the blade and gasket has broken. No part seem out there. Hate to send whole unit to landfill due to failure of small part when all else in great shape!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear part of your blender has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broken plastic base
on August 13, 2016
Posted by: Agove
from Layton, UT, United States
Gender:Female
I like many others have only used this blender for a few months, and the plastic base is broken. How can I get a replacement part?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Blender Base
on August 16, 2016
Posted by: Mozart
As with all the other reviews, I have the same problem. The plastic base is broken. How do I get a replacement part for it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 19, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic Part Broken at bottom of the Glass Unit
on August 18, 2016
Posted by: Terri Peterson
from Howard County, MD, United States
Gender:Female
Like so many others I too am now having to deal w/ a broken plastic piece (the part that screws onto the main glass unit of the blender) and is now unusable. Help? Where can I get a replacement part?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 19, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear that your blender's jar base has broken. The satisfaction of our customers is vital to us, and I'm happy to advise that your replacement is set to ship via UPS. If you need further assistance with your blender, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Replacement part
on August 20, 2016
Posted by: Vickie
from Houston, TX, United States
Gender:Female
I got this blender as a Christmas gift and it works great. I have had no issues with it at all and it makes great margarita and smoothies. Unfortunately I dropped the glass canister and it broke. I cannot find online where to buy a replacement canister, or do I need to buy a whole new blender?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 23, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m delighted to hear how satisfied you’ve been with your blender, but I’m sorry to hear the jar has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great until the base broke
on August 25, 2016
Posted by: Mark B
from Bellefonte, PA
Gender:Male
Like so many other people our base broke after 6 month. It would be great if this piece was easy to purchase as a replacement part
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m happy your blender was working out great initially, but I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Base broke within first six months
on August 27, 2016
Posted by: Jaho
from MN, United States
Gender:Male
I have the same problem-plastic base broke, cannot find a replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Can't find replacement parts!!!!
on August 28, 2016
Posted by: Sabs
from Grand Haven, MI, United States
Gender:Female
Make sure not to lose any of the parts because you will need to buy a new blender!!!! Ridiculous!!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 30, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that you’ve lost parts for your blender, but you’ll be happy to know that all the loose parts are replaceable. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com