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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
1
Base made of cheap plastic
on August 29, 2016
Posted by: Heidi
from WA
Gender:Female
I wish I would have seen all these reviews before I bought this blender. I have been happy with everything except the jar base, which cracked after about 5 months.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Acceptable Blender. No replacement parts
on September 4, 2016
Posted by: spook
from Texas
Gender:Male
Count me as another owner with a broken base. I've been unable to find replacement parts anywhere.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base needs to be replaced, but I’m happy to advise that all your blender’s loose parts are replaceable. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Another plastic bottom piece
on September 10, 2016
Posted by: AndieWI
from Wisconsin, United States
Gender:Female
The plastic bottom cracked about 3 months after I bought it. Smoothie cup is great. Customer service please contact me regarding replacement.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 12, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Bad design
on September 14, 2016
Posted by: Lharg
from Wake Forest, NC, United States
Gender:Female
This blender worked great until the blade cutter separated from the base which cracked. It's made of plastic!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 14, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic base broke after a month impossible to use
on September 17, 2016
Posted by: Monique386
from Canada
we should do a collective recourse on this! At least offer a replacement for the base!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 20, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Blender is great but plastic cracked
on September 20, 2016
Posted by: Dschultz
from Scottsdale, AZ, United States
Gender:Female
The blender was working fine for what we needed it for, nothing fancy, just smoothies for breakfast. After about 5 months the bottom of the jar that holds the blade in place has completely cracked (made of plastic). I've scoured the Internet high and low and I can't find a replacement piece, why?! Please contact me so I can get this matter resolved!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 22, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m delighted to learn that you love your blender, but I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Breaks easily
on September 21, 2016
Posted by: Blair
Good blender until the plastic bottom piece broke. There needs to be an option to buy only the glass blender! I do not want to buy an entire new blender. I just need the top blender piece!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 22, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stupid, fragile design
on September 25, 2016
Posted by: cdewan
from Los Angeles, CA, United States
Gender:Male
This blender broke the very first time I used it, thanks to a fragile piece of plastic that screws the blade in place. I replaced it at the retail store where I bought it, and now, a few months later, the exact same piece broke in the exact same place.
Of course, both times, the blender was full of liquid, which got all over the kitchen and made for some hilarious-but-infuriating photo ops.
I'll never ever buy this blender again, and I'll think twice about buying any Black & Decker product, if they're this poorly designed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear about the issues you’ve experienced with your blender’s jar bases. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com