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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
WAS a nice blender
on January 16, 2017
Posted by: Ally65
from Red Hook, NY
Gender:Female
Bought this almost exactly one year ago (1/15/16) and the plastic base has cracked and finally broken just like so many of the other reviews. So far I have not been able to find a replacement piece so now, I have a red metallic lump taking up space in my kitchen. I realize I've gotten a little more use out of it than others but I rarely use it so I would have expected it to last a bit longer. I use the small travel cup frequently and that's held up just fine.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear that your blender’s base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Looks nice and worked fine for awhile
on January 16, 2017
Posted by: Marthita91
from California, United States
Gender:Female
I've had this blender for a good amount of time and I don't use it much. I love how sturdy the actual cup is but the clear bottom base part broke almost in half while I was blending salsa. How can I go about purchasing the replacement part?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Somewhat disappointed
on January 18, 2017
Posted by: Koopster
from Saskatoon, SK, Canada
Gender:Male
I bought a BL1830SGC-P about four months ago and the bottom part is broken already. The piece that twists on to the glass jar has cracked and a large piece has broken off. Would have expected something sturdier.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 23, 2017
Thank you for offering your feedback regarding your Black+Decker BL1830SGC-P. I’m sorry to hear your blender’s jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Party Over When the Plastic Base Cracks
on January 23, 2017
Posted by: The Crackin
from Thousand Oaks, CA
Gender:Male
The blender worked well and was all I ever needed. Unfortunately the plastic base near the threads cracked and I can't use it any longer. I would probably get rid of it altogether but my wife loves the smoothie jar. So now I have two blenders on my counter. I would be interested in purchasing a new base if reasonably priced and simple to do.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 26, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad that your blender has served you well, but I’m sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Epic Failure Too Frequently
on January 26, 2017
Posted by: ST9876
from Lubbock, Texas
I've had the base replaced after it cracked. Now the blade for the smoothie has degenerated and I'll have to replace it as well. I know that blenders don't have a great reputation for durability but maybe it's time to consider investing a top quality fusion model.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
GOOD BLENDER - THE BASE BROKE
on February 6, 2017
Posted by: SABIB
from Miami, FL, United States
Gender:Male
I was very happy with this blender until the base broke, just like modt of the comments I see here. I want to know where I can get a replacement.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great blender for the price
on February 12, 2017
Posted by: Malibu747
from Portland, OR, United States
Gender:Female
I've had this blender about a week and I've found a new love. My husbands actually jealous and says I've been spending more time with this new blender than him this week.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great blender, but base broke as well
on February 20, 2017
Posted by: Phil K
from Atlanta, GA, United States
Gender:Male
I bought this blender for my wife a little over a year ago, and she has loved it and used it all the time, since she enjoys having smoothies for breakfast. It has worked great since day 1, but, like many others, the plastic base part that connects the glass pitcher to the main blender has cracked, and is leaking. I've tried looking online for replacement parts, including on ServiceNet, but can't find the plastic base anywhere. Hopefully someone can point me in the right direction, since everything else on the blender still works great, and we love using it.
Overall, it's a great blender and I recommend it, but I just want to be able to get a replacement plastic base part.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 23, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad to hear that your blender has been serving you well, but I’m sorry to hear your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com