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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
3
The base one my blender broke as well.
on February 21, 2017
Posted by: taysche
from Edmonton, AB, Canada
Gender:Female
I received this blender as a birthday gift in June of 2016 and have used it almost every day for smoothies, however a couple weeks ago the plastic base of the blender broken, and now leaks. I am looking for replacement parts as I do really like this blender and would prefer not to have to replace the entire blender.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 23, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad that your blender has been working out well, but I’m sorry to hear your jar base needs to be replaced. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great blender overall, but no replacements
on February 24, 2017
Posted by: HunterJony
from San Diego, CA, United States
Gender:Male
I bought this blender for my mom. She loves it, specially with the smoothie program, but the plastic base cracked and is now leaking. Is there a place I can get a replacement for it?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 27, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Fusion Blade Blender Disaster
on March 1, 2017
Posted by: Disappointed smoothie
from Springfield, VA, United States
Gender:Female
I bought this blender to replace a very old, but still functioning blender. Sorry I did that because the new blender developed cracks in the jar base and now it leaks. Impossible to use. Is a replacement part available?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 2, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Excellent blender for what I need
on March 3, 2017
Posted by: SingleDad13
from East San Francisco Bay Area
Gender:Male
Bought this 18 months ago and glad I did! The glass jar is what I wanted most, and this blender fit my budget and needs without having too may intermediate speeds. Smoothie program button is just right.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
"Crushes ice into snow" ---False
on March 6, 2017
Posted by: Brianna
from Minneapolis, MN, United States
Gender:Female
Bought this blender because it apparently could crush ice with ease. Yeah, no. Once the blades hit an ice cube, it's over until you can free the blades. Although it may not be good with ice, it is able to blend fruits well.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 8, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender hasn’t been crushing ice well. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
I did like this until
on March 9, 2017
Posted by: djmshof
from Brick, NJ, United States
Gender:Male
Loved the blender until the base broke. Smoothie program works great. After about 5 months the screw on base broke (needs to be stronger than its made).
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 10, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your jar base has broken. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
worked great until the plastic base broke
on March 21, 2017
Posted by: DawnB24
from Illinois, United States
Gender:Female
the blender did a great job until the plastic base broke
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 22, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad your blender was performing well at first, but I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Love the blender until the base broke
on March 23, 2017
Posted by: jessicaham
from Baltimore, MD, United States
Gender:Female
I love this blender. I use it daily for smoothies for me and my kids. However the base broke and it leaks everywhere now.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 24, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your jar base has broken, but I'm happy to advise the replacement is preparing to ship via UPS. If you need any other assistance with your blender, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com