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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Two unusable blenders
on April 12, 2017
Posted by: Johnny777
from Spokane, WA, United States
Gender:Male
I like the Black and Decker BL 1820 blender when it does not leak. I now have two that have cracked plastic rings that connect the pitcher to its blades and base. I have not been able to find replacement rings to salvage these two blenders.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 12, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that both your jar bases have been damaged. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Fail
on April 18, 2017
Posted by: ladyclc
from Gatineau, QC, Canada
Bought the Model BL1830SGC-P a year ago and the plastic base / collar broke almost immediately. I have tried to glue it back but it keeps breaking and I cannot find any replacement part for it. What's the point of paying for supposed quality when it's cheap plastic. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, April 21, 2017
Thank you for offering your feedback regarding your Black+Decker blender. I’m sorry to hear that the collar on your blender cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic Jar Base
on April 18, 2017
Posted by: Blenderless
IT's a good blender, but the plastic jar base broke after only a few months and the replacement part is back ordered. I would not recommend this model
Response from blackanddeckerappliances.comBy Jim, Consumer Service, April 21, 2017
Thank you for offering your feedback regarding your Black+Decker blender. I’m sorry to hear that the collar on your blender cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
The Plastic Base broke
on April 28, 2017
Posted by: Mario
from Dallas, TX, United States
Gender:Male
I have had the B&D BL1820SG-P and the plastic base already broke (same problem as everybody else in here). I look for a replacement part on the internet and could not find one; I need this to be replaced asap. Thank You.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Broken base
on April 29, 2017
Posted by: David N
Gender:Male
I am also looking for a replacement base. I have been relatively happy with this product.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear your blender has been serving you well, but I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Base is broke just like everyone else's!
on May 8, 2017
Posted by: Tw1ns
from Mason City, IA, United States
Gender:Male
Tried to repair with gorilla glue but to no avail. Still makes a huge mess. Please advise or point me in the right direction to get replacement parts. My daughters Malt making depends on it!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 10, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to see that your blender’s jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Black and Decker - FusionBlade
on May 13, 2017
Posted by: JulieM1970
from Montréal, QC, Canada
Gender:Female
The bottom of the blade piece broke. Can you please advice where I can find the replacement part in Canada and where we can find extra personal smoothie jars
Thank you!
Thank you!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 15, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Blender but base is a problem
on May 13, 2017
Posted by: Mike Q
Only two months old and jar base is broken. Seems like a problem for everyone else. Does anyone know where we can get a replacement base for the jar?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 15, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was working great at first, but I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com