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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Loved this blender
on July 18, 2016
Posted by: justintrask
from Quincy, MA
Gender:Male
I loved this blender for the first year that we had it, but the plastic base on the bottom broke and I can't find replacement parts anywhere. This blender served us well for everything from margaritas to smoothies... just wish replacement parts were available, otherwise it would be a 4 star rating!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad your blender was serving you well, but I’m sorry to learn about the broken jar base. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great While It Lasted
on July 23, 2016
Posted by: ambernoellen
from Bixby, OK, United States
Gender:Female
I have had the BL1820 blender for less than a year. The plastic base has basically disintegrated. It literally started crumbling apart and liquid seeps out in a steady stream. It mixed, blended and made a fantastic smoothie...until it was unusable.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 25, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base has broken apart. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Terribly unfortunate
on July 23, 2016
Posted by: amyers0705
from Lewiston, CA, United States
Gender:Female
SO it seems everyone is having the same problem with this blender as I am. I bought it back in October and a month later the plastic base split when I was tightening it. I could still use it until recently when it broke all the way. if it wasn't for the fact that the base was made out of plastic, that obviously breaks easily, I'd give the blender a higher rating.... :(
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 25, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to learn about your frustrations with your broken jar base. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Love the blender Base Cracked
on July 24, 2016
Posted by: AJ Blose
from Dover, DE, United States
Gender:Female
We love our blender, but the plastic base for the pitcher cracked making it impossible to use for blending a pitcher full. Cannot find a replacement part on any sites for this. Hoping I can figure out something without having to toss the entire thing!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 25, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad you love your blender, but I’m sorry to hear the jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Pretty good...except for...
on December 22, 2016
Posted by: Jay951
from Moreno Valley, CA, United States
Gender:Male
I recieved this as a housewarming gift. I like the clean design and features. The buttons and motor speeds all operate well. But....like many reviews here the glass jar base is made from plastic and is cracking to the point the blender is no longer usable. It's unfortunate that this small flaw tarnishes a good appliance.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 23, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to see your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good Blender but...
on March 17, 2017
Posted by: Kobe1972
from Chicago, IL, United States
Gender:Male
Really like the blender, it's powerful and does a nice job without overkill. My problem is that the base broke pretty quickly and easily. While the rest of it seems well made, that part feels really cheap. I like the blender and just want to replace that part so if anyone knows where I can do that, it would be appreciated.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 20, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
broken blade piece
on April 30, 2017
Posted by: RoZee
from Kansas City, MO, United States
Gender:Female
The bottom of the blade piece broke. Can you please advice where I can find the replacement part. Thank you!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that the coupling on the blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Cracked base - cant find replacement
on December 25, 2017
Posted by: MariaA62
from Boulder, CO, United States
Gender:Female
Base cracked right in the middle of making Christmas dinner - disappointed! Its been a decent blender but base is very cheap and cracked into small pieces ruining my sauce. Cant find parts. Very aggravating!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to see that your blender’s jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com