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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
4
Great
on July 12, 2017
Posted by: Marcottetm
from Kansas, United States
Gender:Male
Great blender but the plastic base broke and can't find parts anywhere!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 13, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m delighted to hear that your blender was working out great, but I’m sorry to hear that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great blender, but plastic ring broke
on July 13, 2017
Posted by: snowcraig
from Marion, IA, United States
Gender:Male
Another case of loving the blender, but the plastic ring for the bottom of the jar broke. Wish I could find parts. I need the drinking cap for the small mixer jar as well and can't find it.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 13, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad to hear that you love your blender, but I’m sorry to learn that parts of it need to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
base
on July 19, 2017
Posted by: Tara S
I too am in need of a new base and having difficulty finding a replacement part. Thanks in advance, Black & Decker, for your help with this!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2017
Thank you for sharing your feedback regarding your Black+Decker BL1820SG-P. I'm happy to advise that the replacement is preparing to ship via UPS. If you need any further assistance with your blender, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
great blender, but need a replacement part
on July 21, 2017
Posted by: quzysue
from Allentown, PA, United States
Gender:Female
Love this blender, but the plastic screw-on piece cracked and I can't use it anymore. Where can I get a replacement??
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 24, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad to hear your blender was working well initially, but I’m sorry to learn that the jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken plastic base
on July 26, 2017
Posted by: LJohnstonS
from Oregon, United States
The blender's base cracked and broken. Like everyone else, I can't find a replacement. This is less than 2 years old and the motor and bowl still work great. I'd like a replacement part. Please let me know how I can do that.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 28, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works great! No replacement parts to be found
on July 28, 2017
Posted by: Kraun
from Canada
Gender:Female
This is a fantastic blender! The screw on plastic bottom warped and cracked. I cannot find a replacement piece anywhere andnive only had it for 3 months. BL1821SGC-2P. If anyone finds where I can buy one, please reply to my comment.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 31, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821SGC-P. I’m glad that your blender has been working out well, but I’m sorry to hear that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken base seems to be a consistent issue!
on July 29, 2017
Posted by: knnthmorrison
from Fort Worth, TX, United States
Gender:Male
Recently purchased this blender and within 2 months the plastic base broke. Need a replacement.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 31, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821SG-P. I’m sorry to hear that your blender’s jar base needs to be replaced. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken base
on August 4, 2017
Posted by: Shay
from Renton, WA, United States
Gender:Female
I love this blender! But unfortunately the plastic base cracked and now it leaks
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 4, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m delighted that you love your blender, but I’m sorry to hear that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com