 |
Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
3
Great blender but....
on August 5, 2017
Posted by: Amar
from Surrey, BC, Canada
Gender:Male
As everyone on here said it, its a great blender but unfortunately the plastic base just broke and now its useless. I am having a hard time finding the replacement for it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 8, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working great, but I’m sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Awesome Blender But????
on August 7, 2017
Posted by: dzn1974
from Riverside, CA, United States
Gender:Male
Its a great blender and we have only used maybe 7 or 8 times in the year and half we have owned it but the same as all reviews, the base is broken and can't find replacement part.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 8, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear your blender was working well initially, but I’m sorry to learn that your jar base has broken. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken Base
on August 10, 2017
Posted by: Annasinde
from San Diego, CA, United States
Gender:Female
This blender worked well and I really like the smoothie program! However we have had it for only 2 months and now the base broke and there is no replacement part. If they could just produce a hardier replacement!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad your blender was working well initially, but I'm sorry to see that the jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Cheap plastic base
on August 10, 2017
Posted by: Hector
from California, United States
Gender:Male
[This review was collected as part of a promotion.] I like but now cant use. Plastic base is broken and i cant find one
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
great blender but broken plastic base
on August 10, 2017
Posted by: Azim
It works very well and I like the convenience of the single serve cups. However, the plastic base for the jar cracked and I need a replacement.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was serving you well initially, but I’m sorry to hear that the jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Frustrated with Availability of Replacement Parts
on August 13, 2017
Posted by: Mercedzokeeper
from Merced, CA, United States
Gender:Female
We have enjoyed our blender, but the plastic base ring is broken. Instead of finding a replacement part, I have found a string of reviews, complaining about the problem. Since this is such a consistent problem, perhaps the website should contain a link for customers to order the part instead of requiring them to write a review and wait for customer service to respond.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s jar base has broken, but I’m happy to advise that it is a replaceable part. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good but jar broke after two months
on August 17, 2017
Posted by: Kierang
from Chicago, IL, United States
Gender:Male
As with other review the plastic jar base broke after a few months and can't find a replacement. Otherwise was very happy with it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 18, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to see that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Sigh
on August 19, 2017
Posted by: dbaugh4813
from Alexandria, VA, United States
Gender:Female
This was a wedding gift for us from 2 years ago. Last night, we used it for the 5-6th time. We loved it except for the fact, like others have said, the bottom broke. Is it possible to get a replacement somehow
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 21, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear your blender started out working well, but I’m sorry to hear that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com