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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Good motor, but plastic base cracked
on September 6, 2017
Posted by: Ty D
from Nashville, TN, United States
Gender:Male
My wife and I received this as a wedding gift. She loved making her smoothies with it until the plastic base cracked and began leaking. Like others, we have searched high and low, but we cannot find replacement parts. It's too bad because the motor seemed pretty good compared to others I've had.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 8, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that blender’s jar base has cracked, but I’m happy to advise that it is available as a replaceable part. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good blender, bad base
on September 7, 2017
Posted by: Gdearien
from Pittsburgh, PA, United States
Gender:Male
Like many others, I was pleased with the performance and flexibility of the blender, but the clear plastic base cracked within months and there is nowhere to order replacement parts.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 8, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Very powerful blender
on September 27, 2017
Posted by: Mints
from CT, United States
Gender:Female
I have owned this blender for a year now had no issues it does a good job with smoothies but two days back it gave up on me the base of jar plastic part was broken didn’t realize until my smoothie spilled and my blender stopped working ! !
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 29, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear that your blender was working well initially, but I’m sorry to learn that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
started out fantastic...but then
on October 1, 2017
Posted by: janna
from Loveland, CO, United States
Gender:Female
I have had this blender for over two years now and at the start was highly impressed and used it weekly for making smoothies to take to the gym. i also use it to blend marinades and sauces for cooking. Unfortunately it recently has started to leak from the seal around the blade and ooze out into the base of the blender. Of course it was a garlic tomato sauce when this first happened and the mess was incredible. I am trying to find a replacement part but so far no luck. when it worked I loved it, but I hate products that fail right after the warranty is up. Sadly I would not recommend this product.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 4, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m delighted to hear that you love your blender, but I’m sorry to hear that it has started to leak. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great blender - broken base
on October 11, 2017
Posted by: Ryan Kelly
This is a great blender . Thank you B+D. But, like most other comments, I do have a cracked plastic base. Michael, would you contact me about how I can get a replacement? Thanks.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 12, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender has been serving you so well, but I’m sorry to hear that your jar base has broken. I'd be happy to work with you on replacing it. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broken base
on October 15, 2017
Posted by: Krish
Like many people have mentioned, the plastic base of the glass jar was broken. I am really disappointed with it. It does not work without the base. I would really appreciate it if you could provide the replacement base
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 16, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blender's jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great, but gasket is busted..
on October 20, 2017
Posted by: Mpriebe2
from Chicago, IL, United States
Gender:Female
Hey—Need to replace the rubber grey gasket and want to know what I buy is the right product for the right blender (this one). Can you help? Thanks.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 23, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender has been working out well, but I’m sorry to hear that your gasket has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
WOULD NOT RECOMMEND THIS BLENDER
on October 21, 2017
Posted by: sweetpe0971
from Pennsylvania, United States
Gender:Female
Like all the other reviews, the plastic seal in the base broke and started leaking, I was a great blender until it broke, but trying to find a replacement part is next to impossible.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 24, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your jar base has broken and needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com