 |
Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
5
Great overall— But gasket is broken.
on October 24, 2017
Posted by: Mpriebe2
from Chicago, IL, United States
Gender:Female
Love it. Can you tell me where I can get the correct replacement gasket for my model? There are many options online, but nothing lined up quite right with the model number, therefore I’m hesitant to buy anything that isn’t going to fit.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 26, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender has been working great, but I’m sorry to hear that your gasket needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Same as everyone, the plastic base cracked
on October 26, 2017
Posted by: Nina0192
from Montreal, QC, Canada
Gender:Female
I bought this a few months ago and it was working perfectly until the plastic base cracked and now i cannot find a replacement anywhere, is this piece is possible to find ?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 30, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear your blender was working well initially, but I’m sorry to learn that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Nice blender, terrible base design
on October 27, 2017
Posted by: GAmomof3
from Georgia, United States
Gender:Female
The blender is great, but my base has broken, too. I would love to get a replacement base so that I can get more life out of the blender.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 30, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working great, but I’m sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken Plastic Jar Base
on November 4, 2017
Posted by: IBM Dallas
from Dallas, TX, United States
Gender:Female
The blender was great until the plastic jar base broke. It’s has been frustrating that I can’t find a replacement part online. Model BL1820.
How can I get that replaced??
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to see that your blender’s jar base needs to be replaced, but I’m happy to advise that it is available as a replaceable part. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it
on November 12, 2017
Posted by: _Val
from Texas
Gender:Female
I love this blender and have had it for about three months and not had any problems with it until yesterday. The bottom plastic base broke and I have not been able to find a replacement. Help!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer, November 17, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that you love your blender, but I’m sorry to hear that your plastic base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Worked great until base cracked....
on November 28, 2017
Posted by: Klab
from British Columbia, Canada
Purchased our blender in July. Worked great, loved the extra smoothie jars. However, the base has cracked and leaks everywhere now. I see in past reviews this is a common occurrence. If they could fix the base quality, it would be a great blender at its price point.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 1, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great til blending blade broke
on November 29, 2017
Posted by: Hector N
from Pomona, CA, United States
Gender:Male
Worked great til blade broke and i
Can't find replacement for blending blade.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 1, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear your blender’s blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
broken base one year later
on December 5, 2017
Posted by: ssout26
from Ontario, Canada
Gender:Female
It appears that I am having the same issue as many others are reporting. Plastic base broken after a year. Machine worked great until now.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 7, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was working great initially, but I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com