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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
3
Disturbing Reviews
on January 10, 2018
Posted by: Donel
from Ottawa, ON, Canada
Just bought this product. Have to return it if there is no solution to the cracking plastic base. All the previous review point to particular problem
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Cracked base
on January 14, 2018
Posted by: KaiRae
from Honolulu, HI, United States
Gender:Female
I have the same issue as the other reviews. Cracked base.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 16, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blender’s jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Cracked plastic base. Can't find replacement part
on January 16, 2018
Posted by: Neal
Gender:Male
Same problem as everyone else. Just want replacement base.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blender’s jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
It Blends!
on January 18, 2018
Posted by: TeamShamsty
Gender:Male
Got this blender as a wedding present in 2015 and we love making smoothies in it! But the plastic part that holds the blade for the personal size bottle broke and now it sprays smoothie on the counter.
Also, the blender can get pretty noisy. But it has a lot of power! all in all a good product, but the broken piece is a problem.
Also, the blender can get pretty noisy. But it has a lot of power! all in all a good product, but the broken piece is a problem.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 18, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was working well at first, but I’m sorry to hear that your blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Plastic Jar base broken
on January 22, 2018
Posted by: Squirrel
from Los Angeles, CA, United States
Gender:Male
I use this blender every day to make the best smoothies. Unfortunately the plastic jar base has a crack now. Where can I find a replacement part?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 24, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender has been delivering good results, but I’m sorry to hear that the jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken plastic base
on January 24, 2018
Posted by: vgblackdecker
from Austin, TX, United States
Gender:Male
We also enjoyed using this product, but sadly the plastic base got broken and cannot find a replacement. I would appreciate getting to know if there is a way to replace it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 26, 2018
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad you had enjoyed using your blender, but I’m sorry to hear that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Cracked base
on January 28, 2018
Posted by: Segonal
from San Antonio, TX, United States
Gender:Male
I have the same issue as the other reviews. Cracked base.
I can't find a replacement
I can't find a replacement
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 29, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Cracked Plastic Base
on January 29, 2018
Posted by: ADando
I love my blender but the plastic base broke and I can't buy a replacement piece so now I need to go buy a new blender - which likely won't be another one of these.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 31, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear that you love your blender, but I’m sorry to learn that your jar base needs to be replaced. The jar base is available as a replaceable part, and I’d be happy to assist you with replacing yours. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com