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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Awesome blender until the base broke.
on January 29, 2018
Posted by: kerri
from Copake Lake, NY, United States
Gender:Female
I got this for Christmas and the plastic base broke already. Please tell me where to get a replacement
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 31, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was serving you well, but I’m sorry to hear that the jar base has broken. The jar base is available as a replaceable part, and I’d be happy to assist you with replacing yours. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great until base cracked
on February 3, 2018
Posted by: Tasha9876
Gender:Female
Loved this product until the base cracked. Why is there no replacement option! Very disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 7, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to hear about the trouble with the jar base. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Plastic base broke
on February 5, 2018
Posted by: Mgoodman
from Pottsville, PA, United States
Gender:Female
Great blender but the plastic base for the pitcher broke and I cannot find a replacement part that fits.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great until the base cracked
on February 9, 2018
Posted by: ChrisM90
from San Francisco, CA, USA
Gender:Male
Great blender does everything I need it to do until the plastic base cracked and broke. Haven’t been able to find a replacement for it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 9, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was meeting your needs initially, but I’m sorry to hear about the trouble you’ve experienced with the jar base. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Need help!!!
on February 13, 2018
Posted by: Klewilliam
from Roswell, GA, USA
Gender:Male
The bottom of the blade piece broke. Can you please advice where I can find the replacement part. Thank you!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender’s coupling. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great at first until it broke
on February 15, 2018
Posted by: Sooner Lib
from O'Fallon, IL, USA
Gender:Female
Love this blender but the plastic base for the pitcher began to crack almost immediately and is now completely broken making the pitcher useless for blending.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, February 16, 2018
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear of the experience you had with your blender’s jar base. I would be happy to assist you by sending a new part. Your product has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Didn't last long
on February 17, 2018
Posted by: SemiC
from Chattanooga, TN, USA
Gender:Male
Have enjoyed the blender until the blade for the glass pitcher broke, can only use the smaller plastic container now. Can't find the model on any parts site.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 19, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender’s blade assembly. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken base
on March 4, 2018
Posted by: lightupdes
from Seattle, WA, USA
Gender:Female
I bought this about a year ago and the other night the plastic bottom broke. I really like how well the blender worked before this problem happened.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 5, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender’s jar base. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com