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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Love it, BUT
on April 18, 2019
Posted by: Hallieadrienne
from New City, NY
Gender:Female
I’m renting a house from someone and was thrilled with this brand new blender in the kitchen. After using about 8 times, the clear plastic base disintegrated. I would like to replace it for the owners. Please advise. Great blender except for the substandard base.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, April 19, 2019
Thank you for offering your feedback regarding your Black + Decker BL1820SG-P. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great blender
on July 7, 2019
Posted by: Anonymous
from Ft Lauderdale, Florida
Gender:Male
[This review was collected as part of a promotion.] I purchased this blender approximately 3 years ago and it has worked flawlessly . But now the plastic base for the glass jar is damaged. Can I get a replacement jar including the plastic base?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 9, 2019
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad to hear that your blender worked well for you initially, but I’m sorry to hear about the experience you’ve had with your jar base. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com