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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Broken Base but otherwise functions
on July 3, 2016
Posted by: Samsam
Gender:Female
Not the best blender but works for smoothies every morning. Would be better if the base didn't crack after a couple of months of normal use! Trying to find a replacement part, because I don't want to buy a brand new blender already. I wish they'd have made it out of better plastic or any other sturdy material.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 6, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great blender but plastic base cracked
on July 13, 2016
Posted by: AndreaD
from Gilbert, AZ
Gender:Female
I would love, love, love to keep this blender if I can find a replacement part for the plastic base. The blender itself works really well, but the plastic base cracked and now leaks and is therefore useless. I wish they the base could be made out of a better, more durable material. Failing that, I wish I could easily find a replacement part. I hate that I might have to purchase a new blender.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 14, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m happy that you were initially satisfied with your blender, but was sorry to hear the jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Efficient yet Weak Base
on July 18, 2016
Posted by: MariaT
from Indio, CA, United States
Gender:Female
I purchased this blender over a year ago and it gave me no problems until the base cover shattered and have been looking online for a replacement part. I have had no luck and saw that this has been a recurring event for customers. I would recommend that it be made of sturdier material. Please let me know what can be done to replace this part because I'm unable to use the blender. Thank you for your attention to this matter.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad you were initially pleased with your blender, but I’m sorry to hear the jar base has shattered. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
great to you try to find parts
on July 24, 2016
Posted by: jenb
from Altona, IL, United States
Gender:Female
Received as a gift about a year ago. Worked great at first. Now it leaks around the blade. You take the blender off and the area that you set the blender is full of the stuff from the blender. What a mess. Can't find parts any where. Will be replacing with a different blender
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 26, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender has been leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Plastic base broken first time
on July 27, 2016
Posted by: Wiil
from New Jersey, United States
A plastic base? This might be a good blender, but the plastic base broke the first time i tried to use it. It looks like it is a common problem. How where can i get a replacement
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 28, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that after one use your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great until you need parts
on August 7, 2016
Posted by: Bengill
from Stockton, CA, United States
Gender:Male
Bought this blender 4 months ago. Gasket between cup and blade broken already. Can't find replacement parts anywhere! Not happy that a simple plastic gasket means buying a new blender!!!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 9, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your gasket has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
plastic base broke
on August 10, 2016
Posted by: Disgruntled2
from Phoenix, AZ
Gender:Female
I liked this blended for the first year, but now the plastic base is broken, like it has for so many other people leaving reviews here. I haven't figured out how to get a replacement part. Makes the blender a big waste of money, to come with such a fragile plastic piece that none the less is essential to its function.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 11, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear about the issue you’ve experienced with your jar base breaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great until the base broke...
on August 20, 2016
Posted by: DavidR
from Calabasas, CA, United States
Gender:Male
The blender was working well until - like so many others - the plastic base broke and now the blender is not usable. Extremely frustrating and not what I expect from Black & Decker products whatsoever.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 23, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com