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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
3
Basic, but nice blender, can't find parts anywhere
on October 2, 2016
Posted by: Katie543
from Chicago, IL, United States
Received as wedding gift. This blender was fine for a few months but the plastic base cracked and I have a small crack in the jar. I cannot find replacement parts anywhere, what's the deal?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 3, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Use it everyday
on January 5, 2017
Posted by: Frustrated Ben
from Orlando, FL, United States
Gender:Male
I bought this about 8 months ago. I use it everyday to make smoothies. About 6 weeks ago the 20oz smoothie cup began to leak from the blade attachment. Now it leaks every time I use it to blend smoothies. I have to clean the entire unit (blender base and all) every time I use it because the leak is so bad.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your personal blending jar is leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken base
on January 8, 2017
Posted by: Pete123
Gender:Male
Like many others here, the blender works fine, but the blender jar base has cracked. I'm not sure how much longer this will last.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
It WAS awsome
on January 9, 2017
Posted by: Eleanor30
from Central NY
Gender:Female
I got this a while back and loved it. The power and the settings are great, but now the base has cracked and there is no way to fix it - it leaks all over. Its too bad. I would not dare buy another as I can see this happening again
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 12, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad to hear that you love your blender, but I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
great blender with a fatal flaw
on January 12, 2017
Posted by: jvcdad
from Tucson, AZ, United States
Gender:Male
We've really enjoyed our BL1820, especially the smoothie button. But like so many others, the clear base that screws onto the glass pitcher has cracked and now leaks like a sieve. I've looked all over for a replacement to no avail. Bummed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has cracked. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Was great while it lasted
on February 26, 2017
Posted by: Brandon
from Richmond, VA, United States
Gender:Male
I bought a BL-1820 blender for my mom a little over a year ago. A few months ago the same plastic collar that seems to break on all of these blenders broke on hers. It's a shame that no website that sells parts for Black and Decker appliances sells parts for this blender.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 28, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m delighted to hear that your blender was working great initially, but I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Smoothie feature rocks
on March 1, 2017
Posted by: Carson
from New Orleans, LA, United States
Gender:Male
I love using the smoothie feature but the plastic base of mine cracked and I don't know where I can find a new one.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 2, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m glad that you’ve been satisfied with your blender’s results, but I’m sorry to hear your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Blender blade leaks
on March 13, 2017
Posted by: Lisa789
from Nashville, TN, United States
Gender:Female
Great blender until the blade gear broke and now leaks. Sounds like this is a common problem. How can I get a replacement?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 14, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blade assembly is damaged. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com