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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
1
Broken Jar Base - Could've Had 5 Stars
on September 20, 2017
Posted by: Amber
from California, United States
Gender:Female
I would definitely give this more stars had it not been for the broken jar base. It began cracking early on and now I can't use my blender at all! Also, the lid to the personal jar has cracked but that's not thr deal breaker. I paid more for what I thought was better quality but in reality I would have been better off going with a cheaper brand since I can't even use my blender.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 22, 2017
Thank you for offering your feedback regarding your Black+Decker Blender I’m sorry to hear that your blender’s jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Plastic Jar Base Cracked - Rendered Unusable
on October 2, 2017
Posted by: Brock
from Phoenix, AZ, United States
Gender:Male
The blender was working fine, have been using it for about a year. Like many, many others leaving reviews on the site, I have also discovered that the plastic jar base has cracked. Tried to find replacement part on my own, but it's virtually impossible for this model. Would hate to have to buy a new blender. But it's unusable as of now.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 4, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was performing well at first, but I’m sorry to hear that your jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great blender, bad base
on October 24, 2017
Posted by: Kibbe77
from Somers, CT, United States
Gender:Male
. The performance was incredible. The plastic base cracked on day one, but I was still able to use the blender. I have had it for a few months and the plastic has finally given out and broken the seal all together. I have searched for replacement basis but have been unable to find any.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 26, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was working well initially, but I’m sorry to hear that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Just What I needed
on October 27, 2017
Posted by: MaryM
from Milwaukee, WI, United States
Gender:Female
I needed something strong enough but small and personal for my office. Mixing my shakes in here make them tasted better than shaking them. I am however looking for more jars and lids and I do not see the model number I am looking for. I want two more jars and lids....Part #'s BL1130-07 and BL1130-08
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 30, 2017
Thank you for offering your feedback regarding your Black+Decker Personal Blender. I’m delighted to hear that your blender has been working out well, and I'd be happy to work with you on getting additional jars and lids. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Yet another broken plastic base...
on November 10, 2017
Posted by: Frownyface
from Nanaimo, BC, Canada
Gender:Female
Wish I had seen all these reviews before I purchased my blender a few months ago. I use it a few times a week to blend up eggs, and just last week my plastic base broke. I can't find any replacements in Canada. Really disappointed with the quality of the plastic screw-on base for the glass jar.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 13, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
BROKEN PLASTIC BASE! CHEAP! Common Theme Here...
on November 11, 2017
Posted by: RPB17951
Platstic base broke/cracked while making a smoothie. Made a mess. Very disappointed in product. Guess I'll get the standard response about where to order a replacement...
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 13, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blender’s jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not Durable
on November 11, 2017
Posted by: AnnoyedAndUnblended
from Sacramento, CA, United States
Gender:Male
The functionality is ok, blends well enough for what our family requires, smoothies, baby food etc. But, similar to other commenters, the plastic base piece has worn out/broken and the blender no longer functions. Parts are impossible to find. Very disappointed with the quality and durability.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, November 17, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. We're sorry to hear that the jar base has worn out for you. We are happy to let you know that your replacement is in the process to be shipped out to you via UPS. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com if you have any other questions or concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Awesome But Plastic parts are brittle
on December 16, 2017
Posted by: MrBanks
from Salisbury, MD, United States
I bought the BL-1820SG less than a year ago and the JAR BLADE BASE is now broken and the blender cannot be used. I have searched everywhere for a replacement but have not found one.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 19, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear that your blender was performing well at first, but I’m sorry to learn that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com