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Customer Reviews Collected from blackanddeckerappliances.com |
Black+Decker - FusionBlade 20-Oz. Personal Blender - Red/Silver
Average Customer Rating:
3.5
Rating breakdown 31 reviews
5 Stars
6
4 Stars
14
3 Stars
6
2 Stars
1
1 Star
4
72%of customers recommend this product.
(
21 out of
29)
Customer Reviews for Black+Decker - FusionBlade 20-Oz. Personal Blender - Red/Silver
Customer Rating
1
Works Great For a Bit
on August 21, 2017
Posted by: Parkerfornow
from San Diego, CA, United States
Gender:Female
I loved this blender when I first got it- but after only a couple months it stopped working- I thought maybe it was a fluke and it is such a great price I purchased another one. Now I am having a different issue like a stripped screw the blade no longer turns even though it is making noise like it does.
I wish they had a longer life
I wish they had a longer life
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 23, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad to hear your blender was working great initially, but I’m sorry to heat that both of your blenders have stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good
on September 11, 2017
Posted by: JLBL
It's nice but after clearing, the gasket warped and fell out. I'd just like to buy some new gaskets.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 12, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad that your blender started out working well, but I’m sorry to hear that the gasket needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Worked great at first.
on October 8, 2017
Posted by: Piegolden
from Saint Petersburg, FL, United States
Gender:Female
I brought this item three weeks ago and used it twice and the base started leaking.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 9, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002G. I’m glad that your blender was working well at first, but I’m sorry to hear that it has recently started leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Just Ok
on October 14, 2018
Posted by: Kja77
from Pasadena, TX
Gender:Female
[This review was collected as part of a promotion.] My daughter used at first with yogurt. I recently started making smoothies for my self using almond/coconut milk. At least half of liquid I put in runs through the bottom all over the counter.
It does eventually blend everything, but it takes almost 10 minutes and a lot of taking off and shaking.
It does eventually blend everything, but it takes almost 10 minutes and a lot of taking off and shaking.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 17, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m sorry to hear about the trouble you’ve experienced with your blender leaking. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Was great at first...
on December 11, 2018
Posted by: Unidragon
from Philadelphia, PA
Gender:Female
I've had this since January (11 months). I've LOVED the smoothies and the small size and the way it works. Today though the button got stuck in the blender and I could not turn it off. I had to pull the plug from the wall. Please let me know how to get in warranty support. I love my blender but I need the button to work.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 13, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002N. I’m glad your blender was working well initially, but I'm sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quality of the product
on April 27, 2019
Posted by: Hearher80
from Hoosick Falls, ny
Gender:Female
[This review was collected as part of a promotion.] I bought this recently and within 2 days from purchase. The motor stopped and no longer worked. I am very disappointed that it no longer works.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2019
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Blender
on August 13, 2025
Posted by: decorateew
from Maple Shade New Jersey
Gender:Female
I've had 2 They are great! Are they still available for purchase, if so where?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 14, 2025
Thank you for providing your feedback regarding your Black+Decker FusionBlade™ Personal Blender. I'm glad to hear that you love your blenders. I do apologize, but the model you are inquiring about has been discontinued. Unfortunately, there is rarely a single reason for the discontinuation of a product. Each year new products are introduced and older or less popular ones are discontinued. If you need further assistance, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42603152 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com