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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
4
excellent
on August 2, 2021
Posted by: AnniegB
from Atlanta
I think it would be just about perfect if there were lights on the lower shelves in the refrigerator. The upper light is just not enough to see things on the lower shelves.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quite
on August 13, 2021
Posted by: Jlm9146
from Tarrytown, ny
It's quite, good-looking, stain resistant and works as it should. No problem found all features top notch
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Would Not Recommend
on August 17, 2021
Posted by: CC73
from Palo Alto, CA
We had this GE refrigerator for 1 month. After 2 weeks it developed a chemical smell (like nail polish remover) in both the refrigerator and freezer (when the door is opened). We do not have the water nor the ice cube maker hooked up and yet there is something leaking down the slot where the water would go. One repair person came out and could not find a freon leak. He left saying he would put in his report. We are waiting for GE to tell us what comes next. The lighting in both sides is not bright enough. Very displeased. It was the only size that would fit in under our cabinet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 18, 2021
Hello,
We're terribly sorry to hear that your refrigerator is producing a chemical smell and understand your concern. We're glad you took advantage of your warranty to schedule service and do see that you're working with an agent. We know you'll be well taken care of. Let us know if you need anything! Mike@GEA
We're terribly sorry to hear that your refrigerator is producing a chemical smell and understand your concern. We're glad you took advantage of your warranty to schedule service and do see that you're working with an agent. We know you'll be well taken care of. Let us know if you need anything! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good quality
on August 18, 2021
Posted by: Chas07281944
from Durham, NC
I think I made a wise decision. The only problem. Ice dispenser selection does not work properly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Slim n pretty
on August 19, 2021
Posted by: Schnabey1981
from Sioux Falls SD
Love the fridge, and it’s slim depth! Way better than the deep one we had that stuck out and caused too many stubbed toes. I added one more door shelf and that gave it ample room. Only thing that I would change is the lighting isn’t the brightest. But it’s not like I’m reading books in there. Love the water & ice spout in door. Makes fast ice as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice Refrigerator
on August 20, 2021
Posted by: SaundraD
from Durham, NC
I recently purchased a home, but had no choice in the selection of appliances.
I'm a little disappointed in this refrigerator because it is small and not well lit inside. There is no small drawer for meats and cheese like the apartment I lived in. There are two draws for vegetables and fruits, but no temperature controls. The freezer appears to be smaller also. Given the chance to select my refrigerator I would have bought one with more features.
I'm a little disappointed in this refrigerator because it is small and not well lit inside. There is no small drawer for meats and cheese like the apartment I lived in. There are two draws for vegetables and fruits, but no temperature controls. The freezer appears to be smaller also. Given the chance to select my refrigerator I would have bought one with more features.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 24, 2021
Hello - Thanks for your review. Congratulations on your new home purchase! We are sorry you did not have a choice in the selection of appliances. We can understand your disappointment in the refrigerator. Thanks for your feedback and welcome to the GE Appliances family! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
"Not Recommended"
on August 22, 2021
Posted by: Ran12
from New Jersey
I am very unhappy with this refrigerator. There is a temperature panel but it doesn't display anything. The doors to NOT automatically close. The inside shelves and draws are made from cheap materials. Impossible to clean the outside. I don't even try anymore. Not happy.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 25, 2021
Greetings,
We're terribly sorry to hear that your display is not working and the door does not close on its own. We do understand how frustrating that can be. If your refrigerator is not leveled properly, the door will not shut on its own. For instructions on leveling your refrigerator check page 28 of the manual. If the display is not working, then we recommend using your warranty to schedule service.
Here is an article with helpful cleaning tips for your refrigerator. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17447
Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope these tips help. Stay well! Mike@GEA
We're terribly sorry to hear that your display is not working and the door does not close on its own. We do understand how frustrating that can be. If your refrigerator is not leveled properly, the door will not shut on its own. For instructions on leveling your refrigerator check page 28 of the manual. If the display is not working, then we recommend using your warranty to schedule service.
Here is an article with helpful cleaning tips for your refrigerator. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17447
Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope these tips help. Stay well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE 21.9 cu ft Side by Side
on August 22, 2021
Posted by: Eree
from Michigan
This is a very quiet refrigerator. It is well designed with plenty of space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com