 |
Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
1
Stay away from this product
on April 7, 2022
Posted by: Such an inconvenience
from Canada
Less than 3 years, the fridge stopped working. Technician came to fix it, it did not work.
Hassle of replacing it, spoiled food.
Hassle of replacing it, spoiled food.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 8, 2022
We’re so sorry your refrigerator stopped working so soon after purchase. We can imagine the inconvenience and disappointment this has caused. We’ve sent an e-mail requesting some additional info to take a closer look into this. Please respond at your earliest convenience. We look forward to hearing from you. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nicer than expected
on April 8, 2022
Posted by: UnSub
from Mesquite, TX
I bought this refrigerator without actually seeing it based on my experience with my GE garage ratedGE refrigerator. It is actually nicer than what I expected. .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Side by side
on April 9, 2022
Posted by: Shiron
from Denver, co
I love the counter depth. Ice and water through the door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well
on April 10, 2022
Posted by: Kathy4475
from New Egypt
Works well but extremely small….especially the freezer. Came with the new house we built. Fingerprints are absolutely terrible.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Minimal space
on April 12, 2022
Posted by: ag111
from Morristown, NJ
there is barely any space inside this fridge and freezer. The light takes up most of the space.
Features
3
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 13, 2022
Hi - Thank you for taking the time to share your feedback on your new GE counter-depth style refrigerator. We hate to hear you feel there's limited storage space in the fresh food and freezer compartments and that the refrigerator light itself takes up to much space. We apologize for any inconvenience this may cause you and will gladly share your concerns with our product design team. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Refrigerator
on April 12, 2022
Posted by: DJ64
from Florida
Cooling motor louder than in my past experience. Ice tray water fill is very loud. The unit has a lean that was unable to be corrected by the techs.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 13, 2022
Hi there - Thank you for taking the time to share your perspective on your new GE refrigerator. We want to assure you your feedback is extremely important to us and that we hate to hear you find the sounds of the cooling motor and fill cycle for your icemaker are louder than previous models you have owned. Your concerns will be shared with our product design team. Kind regards – Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the color!!
on April 13, 2022
Posted by: Missy0626
from Frankton, IN
Absolutely love it! I am excited to use it and looking forward to many years with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
the appliance makes a very loud noise
on April 26, 2022
Posted by: MDOBB
from MARIETTA, GA
The appliance makes a very loud noise. It needs to be professionally installed to be levelled correctly. Perhaps that is the reason for the noise. Good luck getting it professionally installed or getting someone on the phone to help you get it leveled.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 27, 2022
Hello - We appreciate you taking the time to share your review. We are sorry your new refrigerator makes a very loud noise. Please visit the following link to review the information on how to level the unit provided on page 27 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.262930572.1489834810.1650899683-1975663988.1575412838
If you need assistance, please call our support line at 1-800-626-2005.
If this information does not help, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused.
Olga@GEA
If you need assistance, please call our support line at 1-800-626-2005.
If this information does not help, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com