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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
5
Quiet, clean design
on December 18, 2022
Posted by: senior nana
from Chicago area
My refrigerator arrived in perfect condition. I've only had it for a week, but I am pleased with how quiet it is. It seems to hold as much as my previous unit which was 23 cu ft. If you read the instructions, the shelves are not difficult to install. I look forward to many years of service from this machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome fridge!
on December 31, 2022
Posted by: Dani31
from Fallbrook, CA
Awesome fridge with good features. Stays very cold which we love. Good amount of space for a family of 3.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Doors open flush
on January 19, 2023
Posted by: Terabytex
from Naples, FL
Very nice refrigerator. You do gve up some interior space with a counter depth / side-by-side refrigerator, but ours is in a tight space in a galley kitchen, so we needed the counter depth model. That tight fit demanded that the doors open fully, and the doors on this model open flush with the sides of the refrgerator, so you do not need to allow a 2 inch gap on either side of the refrigerator for the doors to open fully. We're very pleased!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Getting less than I thought
on January 23, 2023
Posted by: PittRN
from Pittsburgh
Good looking refrigerator. Replaced 10 year old similar GE fridge. However, new fridge has no deli drawer, consequently one less shelf. Freezer also “less than” older model. Evidently GE is deleting good features to contain costs.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor compared to similar Whirlpool producr
on January 24, 2023
Posted by: Don Hunt
from Vero Beach, Florida
Compared to the Whirlpool counter depth refrigerator it replaced, it is a disappointment. The interior storage space is far less. There is no meat tray. The vegetable storage bins are considerably smaller...the ice maker is also disappointing...would not purchase again
No, I would not recommend this to a friend.
Features
2
Performance
5
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, January 25, 2023
Good morning,
Thank you for taking the time to provide feedback on your new refrigerator. We always appreciate hearing from our Consumers so that we can improve and better our appliances.
With that being said, we are truly sorry that you are unsatisfied with your refrigerator. We will pass this along to our Product Design Team so they can review this and take your thoughts and opinions into consideration for the future.
We appreciate you choosing GE Appliances for your home. Thanks again for your feedback!
-Devin@GEA
Thank you for taking the time to provide feedback on your new refrigerator. We always appreciate hearing from our Consumers so that we can improve and better our appliances.
With that being said, we are truly sorry that you are unsatisfied with your refrigerator. We will pass this along to our Product Design Team so they can review this and take your thoughts and opinions into consideration for the future.
We appreciate you choosing GE Appliances for your home. Thanks again for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after 2 years
on February 24, 2023
Posted by: Brayul
from Miami
This refrigerator stopped working after 2 years and the worst case is that it was not covered by the warranty. Never buying GE appliances anymore.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 27, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your refrigerator is experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on March 2, 2023
Posted by: nicdesign
from Maine
We love it — the only small gripe would be a small freezer. Wish we had slightly bigger.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator review
on March 3, 2023
Posted by: Lorrie D
from New jersey
This machine is just ok. I like that the filter is inside for easier changing. But the interior of both fridge and freezer are small capacity and freezer shelves are not nicely configured. Ice maker never worked right
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Response from geappliances.comBy GE_Appliances, March 7, 2023
Hello, We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator.
Please accept our apologies for your disappointment and any inconvenience this may have caused you. Our product team is constantly working to improve everything we offer and honest feedback like yours definitely helps them accomplish that goal. If your ice maker is not working properly we would recommend referring to owner's manual at page 14 & 15 to correct this issue. Here's the direct link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga=2.242773831.454495047.1678111720-302677575.1657120421
If you are still having issues we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps!
-Charlie@GEA
Please accept our apologies for your disappointment and any inconvenience this may have caused you. Our product team is constantly working to improve everything we offer and honest feedback like yours definitely helps them accomplish that goal. If your ice maker is not working properly we would recommend referring to owner's manual at page 14 & 15 to correct this issue. Here's the direct link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga=2.242773831.454495047.1678111720-302677575.1657120421
If you are still having issues we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps!
-Charlie@GEA
Written by a customer while visiting geappliances.com