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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
2
Just your average fridge
on October 16, 2025
Posted by: Squid525
from Elizabethtown, PA
[This review was collected as part of a promotion.] It does an ok job cooling. In some cases too good as it froze my green onions. There are several bins on door. Be careful not to put alot in them or they fall off. Freezer space limited by water and ice maker.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, October 15, 2025
We'd like to help out with some of your veggies freezing. If food is freezing in the produce (fruits and vegetables) or meat/deli pan, it may be that the temperature controls are set too cold. Since cold air naturally falls, the produce and meat/deli pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls warmer one setting or degree. You can view additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492
We're going to be passing your feedback about the bins and freezer space over to our product team to review.
We're going to be passing your feedback about the bins and freezer space over to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
An OK choice
on October 16, 2025
Posted by: Ollie6197
This is an OK refrigerator. The freezer side is greatly reduced by the water & ice makers. Only a small pizza box will fit. On the refrigerator side, the door bins cant hold a lot or they will fall off, taking tneir contents with them. I do appreciate that it runs fairly quiet. Glass shelves are easy to clean. Watch out what you put against the back wall. It froze my green onions. All in all its an ok appliance.
Response from geappliances.comBy Jonathon, GE_Appliances, October 16, 2025
We will be passing your comments about the interior over to our product team to review. Thank you so much for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
3
Expensive for what it is
on October 22, 2025
Posted by: EddMr
[This review was collected as part of a promotion.] It is too expensive for what it is. It uses low energy but the capacity is too small and the price is too high. I would not buy it again.
Features
2
Performance
3
Quality
4
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 23, 2025
Your feedback is extremely important to us. We will pass these comments regarding the capacity of the refrigerator along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not work out of the box
on October 29, 2025
Posted by: Frigonthefritz
from Durand, Mi
This product was installed in a park model that we purchased. All the lights worked, but the unit did not cool or freeze. We are not happy at all! Out of the box, the unit did not work properly.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, October 29, 2025
We're sorry to hear you're having an issue with your refrigerator after installation. We recommend reaching out to our Bodewell warranty team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can also schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident one of our skilled service technicians will be able to assist you further.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good appliance
on November 1, 2025
Posted by: Dangster
from Houston
[This review was collected as part of a promotion.] The appliance is good but need more room in the freezer. There's also a buzzing noise every time. Shelving are spacious. Energy friendly
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
New GE side by side
on November 3, 2025
Posted by: nat1119
from SOUTHERN CALIFORNIA
[This review was collected as part of a promotion.] We just had our new GE side by side installed. We had so much trouble with the french door refrigerator we had before we went back to a side by side. So far we love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not so great
on November 7, 2025
Posted by: Crrapy
from Cypress Tx
My refrigerator does not make ice or dispense water. Unfortunately the builder did not install it correctly and I cannot afford to have it replaced.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, November 10, 2025
We would like to help. If you haven’t already, we recommend taking advantage of your warranty and reaching out to our Bodewell service team so they can properly diagnose the issue. They can be reached at the phone number and link here- 833-426-3393.
https://www.geappliances.com/ge/service-and-support/service.htm
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Maybe if you live alone….
on November 13, 2025
Posted by: CR Appliance
from NJ
[This review was collected as part of a promotion.] W had no choice in this purchase. Our builder supplied it. It’s the smallest fridge we’ve ever owned. The only good thing about this fridge is it keeps food cold. Poorest interior design I’ve seen. Can’t barely fit anything in the freezer. Sorry GE we usually love your products - this was a huge miss!
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Response from geappliances.comBy Julia, GE_Appliances, November 13, 2025
We want to provide some information about how to make the most of the interior storage. There’s information in an article on our website that has information on the shelves in your unit. You can find the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18002. The shelves in the fresh food section are easy to handle, remove, and adjust, which provides usable storage space.
Written by a customer while visiting geappliances.com