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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
2
No small pullout drawer in refrigerator section
on February 8, 2021
Posted by: Anonymous
from Detroit, MI
We purchased this refrigerator 2 1/2 years ago. I had one very similar that I replaced this with. My BIGGEST complaint since purchasing it and to date, is that there is not a smaller drawer that pulls out for cheeses, meats, etc. in the refrigerator section. I did not notice this when purchasing and I continue to be frustrated by this one missing feature.
No, I would not recommend this to a friend.
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 11, 2021
Hello Judy Robinson - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thank you for choosing GE Appliances! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
JUST OK
on February 9, 2021
Posted by: Ross46
from west conshohocken, pa
Doors are not aligned. There is not enough light inside the refrigerator.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 11, 2021
Hi Ross46 - Thanks for choosing GE Appliances! We apologize for any inconvenience with the refrigerator doors not being aligned. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We'll also be sure and pass along your comments about the interior lighting to our refrigerator design team. Thanks for your valuable feedback. - Sharon@GEA
We'll also be sure and pass along your comments about the interior lighting to our refrigerator design team. Thanks for your valuable feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but defective ice maker
on February 26, 2021
Posted by: Monicui
from Florida
The ice maker drops ice inside the fridge when used
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 2, 2021
Hello Monicui - Thanks for your review. We are sorry to hear of the icemaker issue. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Sleek & functional
on February 27, 2021
Posted by: The cold box
from Cali
Shelves are sturdy and adjustable. Size is good.
Only issue incurred is water leaking from water dispenser at the bottom of the unit. This happened 3 years after purchase.
Only issue incurred is water leaking from water dispenser at the bottom of the unit. This happened 3 years after purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, March 9, 2021
Hi there The cold box,
Thank you very much for sharing your thoughts on this refrigerator. We're happy to hear the size is right for you. We do apologize for the dispenser leaking and can understand your concern. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. On models with a grill drip tray, you will need to be removed periodically and wiped dry.
If water continues to drip long after the glass has been removed, service may be necessary. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Let us know if you need anything. Stay well. Mike@GEA
Thank you very much for sharing your thoughts on this refrigerator. We're happy to hear the size is right for you. We do apologize for the dispenser leaking and can understand your concern. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. On models with a grill drip tray, you will need to be removed periodically and wiped dry.
If water continues to drip long after the glass has been removed, service may be necessary. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Let us know if you need anything. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking product!
on March 1, 2021
Posted by: 98fordman
from Deltona, Fl
Product looks great. Icemaker works nice and smooth and love that the light automatically comes on when filling your glass. Love the counter depth option.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 26, 2021
Hi there,
We want to thank you for reviewing this awesome refrigerator. It's great to know that you love the design and the light in the dispenser that gives it that extra bit of flair! Thank you for being part of the GE family. Stay well. Mike@GEA
We want to thank you for reviewing this awesome refrigerator. It's great to know that you love the design and the light in the dispenser that gives it that extra bit of flair! Thank you for being part of the GE family. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it !
on March 2, 2021
Posted by: Kk60
from Seattle Washington
I’ve wanted a stainless steel side by side refer/freezer with ice maker for some time and love this one ! Fits right into my kitchen and looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
LED LIGHTS CAN ONLY BE CHANGED BY TECH
on March 15, 2021
Posted by: RJNC
from Durham NC
The product is not terrible. It leans to onside because of the leveling on bottom of fridge. LED light requires a technician to replace. I have had my fridges for 3 months and we are replacing the light.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 16, 2021
Hello! We're so sorry for any trouble with your refrigerator LED lights and are glad to hear you are taking advantage of your warranty. If you haven't done so already, please schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We apologize for any inconvenience this has caused. Thanks for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not good storage & Poor lighting on the interior.
on March 18, 2021
Posted by: Golfer 2021
from Indio,Ca. 92203
Poor storage compared to the prior Counter depth Profile we had. Interior lighting leaves a little to be desired.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 19, 2021
Good afternoon. Thanks for your loyalty to GE Appliances! We'll be sure and share your comments about the interior lighting and storage capacity with our refrigerator team to aid with future design improvements. Thanks again for being a loyal customer! Be safe. – Sharon@GEA
Written by a customer while visiting geappliances.com