 |
Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
4
Great Fridge
on December 18, 2021
Posted by: Gary51lv
from Victorville, CA
I love my new fridge from GE. Simple display on the outside tells me what's going on in the inside. Beautiful glossy black looks great and is easy to clean. I only wish there was better/more lighting on the fridge side. Freezer side lighting is not a problem. Still would recommend product.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Endless Storage Nice Features for the Price
on January 12, 2022
Posted by: JoeCosmo
from Saint Charles, MO
We have a fixed space in our kitchen and this fit the opening perfectly. GE made great use of door and shelf space in this Side-by-Side and it feels like it has endless storage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken freezer
on September 4, 2022
Posted by: Sallen1
from CO
40 days after install freezer defrost parts broke. Had to make warranty service call. This fridge has overall cheap feel and was homebuilder provided and do not recommend this particular model.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 19, 2022
Hello - we're very sorry to know that this refrigerator didn't meet your expectations and it has stopped working as expected. We know this isn't ideal, and we completely understand any frustration this might have caused.
We were not able to find a service call for this unit, but please know you can always schedule a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can always find us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
We were not able to find a service call for this unit, but please know you can always schedule a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can always find us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
REFRIGERATOR FOR RV
on September 7, 2022
Posted by: ADJUSTER 007
SPACIOUS, QUIET, GREAT SO FAR!!! ON ROAD GREAT LOCK SYSTEM.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features, but missing some items
on September 22, 2022
Posted by: redcarly
from Mt. Holly, NJ
This refrigerator came with our new home. It is missing a deli drawer and additional shelving on the door. Otherwise, it is fine.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Written by a customer while visiting geappliances.com
Customer Rating
1
The freezer ices up on back wall.
on October 15, 2022
Posted by: Flobabes
from Fort Lauderdale Fl
This is the second refrigerator within 3 weeks that we have ice buildup in the freezer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 20, 2022
Hi there,
Thanks for taking the time to leave a review on your fridge. We're sorry to hear about and see the issues you're having here with your freezer. We're sure this would be frustrating. In this case, we'd recommend taking a look at the following two articles to see if they help matters:
Adjusting gaskets: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614&_ga=2.159745272.438082928.1666004560-557566247.1665496320
Freezer drawer not sealing properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403&_ga=2.159745272.438082928.1666004560-557566247.1665496320
If you continue to have issues, service may be needed. Should you need to reach out to our service team, they can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@GEA
Thanks for taking the time to leave a review on your fridge. We're sorry to hear about and see the issues you're having here with your freezer. We're sure this would be frustrating. In this case, we'd recommend taking a look at the following two articles to see if they help matters:
Adjusting gaskets: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614&_ga=2.159745272.438082928.1666004560-557566247.1665496320
Freezer drawer not sealing properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403&_ga=2.159745272.438082928.1666004560-557566247.1665496320
If you continue to have issues, service may be needed. Should you need to reach out to our service team, they can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks good, functions well, but not enough space
on November 1, 2022
Posted by: Robin in SM
from Santa Monica, CA
We needed a counter-depth fridge with height restrictions and this one fit. We had seen it in-store and knew we didn't love the interior layout, but there weren't too many options for us. Unfortunately, the freezer space is not very usuable. The ice maker does work well.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 3, 2022
Hi there,
Thanks for the review! Happy to hear that your icemaker works well and that this model fits well in your kitchen. We do want to say that we appreciate you letting us know what you think about the interior design, we're always wanting to get better.
If you have questions or concerns in the future, know that we're always happy to help out.
All the best,
Michael@GEA
Thanks for the review! Happy to hear that your icemaker works well and that this model fits well in your kitchen. We do want to say that we appreciate you letting us know what you think about the interior design, we're always wanting to get better.
If you have questions or concerns in the future, know that we're always happy to help out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE frig
on November 8, 2022
Posted by: NewHomeOwnerNJ
from New Jersey
Makes noise. Not big enough. Came with the new Home.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 9, 2022
Hello - Thank you for taking the time to write a review, and congratulations on your new home! While we're glad you like the appearance of this refrigerator, we're sorry it is not big enough for you and that it emits a noise. We understand how disappointing that would be. We want you to have the best ownership experience and would love to help.
Normal sounds the refrigerator may make can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If the sounds you may hear are not considered normal, the following link includes abnormal sounds and troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
You can adjust the gallon storage door bins and the shelves if more space is needed. You may learn how to do so on page 10 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga.
We hope this helps! However, we value your feedback and will share this review with our design team for any needed improvements. We're confident you will enjoy the performance of this unit for many years. We're always here if you need anything. -Shayla@GEA
Normal sounds the refrigerator may make can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If the sounds you may hear are not considered normal, the following link includes abnormal sounds and troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
You can adjust the gallon storage door bins and the shelves if more space is needed. You may learn how to do so on page 10 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga.
We hope this helps! However, we value your feedback and will share this review with our design team for any needed improvements. We're confident you will enjoy the performance of this unit for many years. We're always here if you need anything. -Shayla@GEA
Written by a customer while visiting geappliances.com