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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate
Customer Rating
3
First time I've had a side by side. Like it!!
on May 4, 2025
Posted by: Mrs Buns
from Jeannette PA
refrigerator keeps blowing a fuse and having trouble with cubes and crushed ice.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2025
We'd like to assist you with your refrigerator. There are a number of possible causes for the unit to blow a fuse or trip a circuit breaker. For example, a shorted heater, timer, loose electrical wires or a failed component may cause this to happen.
We recommend unplugging the appliance and replacing the fuse or resetting the breaker. If the fuse blows or breaker trips immediately, the fault is typically with the house wiring or the fuse/breaker box and requires an electrician to diagnose and repair.
As far as the issue with the ice, you can refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843
If the issue persists, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We recommend unplugging the appliance and replacing the fuse or resetting the breaker. If the fuse blows or breaker trips immediately, the fault is typically with the house wiring or the fuse/breaker box and requires an electrician to diagnose and repair.
As far as the issue with the ice, you can refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843
If the issue persists, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
just received
on January 18, 2016
Posted by: Garush
from Mount Olive Township, NJ
Not as nice as the older profile model from 2000. Eiree blueish lights inside. to pull out refrig drawers have to move refrigerator! Door shelves very much in the way. Poor design. Customers should have input.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Design and Leaks
on March 9, 2017
Posted by: Jolies
from California, United States
Purchased 3 months ago, front dispenser leaks and drips down on the front of the refrigerator and on the floor, and I do not have the water connected so it is not the water line. Had it repaired 3 times now. Now I have no icemaker as I don't want to connect it to the water line and drip even more. Replaced my old profile with this as I needed black and this was the only counter depth one. Very displeased with this. My old profile never did this and I had the ice maker and everything connected. GE products are not good like the old models.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy JILLatGEA, GE Appliances, March 15, 2017
Hello. Thank you for taking the time to write your review on your new refrigerator. We’re sorry to hear service has not been able to resolve your issue and we would like to look into this for you. Please email your details to eResponse@ge.com. Include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE refrigerator
on January 27, 2016
Posted by: Sparty77
from Grand Rapids, MI, United States
Don't like it as well as my previous GE refrigerator. Light inside is very dull!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on April 1, 2016
Posted by: Anne M
from Houston, TX, United States
I just had this fridge installed 3 days ago. Our old GE fridge which was the previous model started to get problems - but in all fairness it was pretty old. This fridge has the worst light ever and it does not turn on immediately when opening the doors. The old model had a second light and an extra drawer. As for the freezing department it has one less shelve and it seems to me cheaper material has been used all over inside this side by side fridge.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
1
Response from geappliances.comBy MEGANatGE, GE Appliances, May 12, 2016
Hello Anne M,
This is Megan at GE Appliances. I am sorry to hear that you are not happy with your refrigerator. We will certainly pass your concerns along to our Product Team for review and consideration in future design. Thank you for taking the time to review.
This is Megan at GE Appliances. I am sorry to hear that you are not happy with your refrigerator. We will certainly pass your concerns along to our Product Team for review and consideration in future design. Thank you for taking the time to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Makes noise... NOTe energy efficient.
on September 28, 2016
Posted by: Zagorski
from Louisville, KY, United States
This is a horrible excuse for a refrigerator.. ice comes out so strong it goes all over the floor or it breaks the glass... Has only two bins. (I very small) no place for meats or cold cuts. It is also makes loud running noise.. it is NOT energy efficient.! Sorry I bought it
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
no features as shown in literature
on October 3, 2016
Posted by: un lucky
from Frisco TX
I bought because it was the only counter depth refrigerator I could get quickly and it
had to be ordered.None in stock so we could not see how poorly this model is
had to be ordered.None in stock so we could not see how poorly this model is
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaks Water
on December 27, 2016
Posted by: 85POK
from San Marcos, CA, United States
Water dispenser leaks - terrible design - it runs down front of refrigerator. Due to writing guidelines I cannot say anything else or what a buyer should really know before buying.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com