Samsung US Customer Reviews Collected from Samsung US
Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
42
4 Stars
13
3 Stars
0
2 Stars
1
1 Star
3
92%of customers recommend this product. 
(
54 out of 59
)
Customer Reviews for Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Incredible Value!!
on March 30, 2015
Posted by: 4BigDave
from Kansas, USA
Expertise:Intermediate
This is a great value for the price and features offered. The up-conversion feature gives the clearest picture I've ever seen on a TV.
Pros: Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This 4K UHDTV is perfect for sports viewing
on July 19, 2015
Posted by: cjflefv
from San Bernardino, CA
The clarity and sound are like being in the arena but in the comfort of my home. I have had this set for less than a week, but I have watched NBA Summer League and golf so far. I can't wait for football season!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, smart tv with apps
Cons: have to purchase keyboard for ease of use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Firmware 1210.6 is still not allowing wired or wireless internet access
on May 20, 2015
Posted by: seanh1985
from CT
Expertise:Expert
This TV still has buggy / bad firmware and software. I cannot get it to connect to the internet and every other device I have at home connects just fine. I've tried wired and wireless and it worked the first time then 2 hours later it refuses to connect and just says I have no internet. PLEASE UPDATE AND FIX THIS VIA SOFTWARE UPDATE FOR USB ASAP! Until then I cannot recommend this product.
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Picture
on March 30, 2015
Posted by: ChazInNW
from Spokane, WA, USA
Expertise:Intermediate
This 4k TV's picture is exceptionally good with great color and clarity. The programming is easy to navigate. The one con is that the base stand is not level so the TV does not sit level and needs a magazine shoved on one end to level the TV.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: base stand is crooked
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New to 4K? Better try it!
on June 2, 2015
Posted by: Andyb422
from Helena, AL, USA
Expertise:Intermediate
Oh. My. Goodness! The picture is outrageously wonderful! Even watching recordings from regular TV (not HD) is amazing. I am so glad I asked the sales person what 4K is. This is the BEST TV we have ever purchased! I have bragged about it to everyone that will listen or watch! All are amazed. Sometimes I see a little jerky movement but not enough to be disturbing. I would so purchase this TV again! Love, love love it!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, amazing picture, exceeded my expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
VERY HAPPY
on June 5, 2015
Posted by: BlackVette
from North of Boston
Expertise:Intermediate
with four Samsung tv's in the house , I didn't think twice when I saw the UHD smart TV. Still learning all the great features that it came with and a picture that is so beautiful sports games never looked so good. Can hardly wait for football season. the Samsung 6500 will be a real crowd pleaser.
Pros: Bright display, great picture
Cons: n/a
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointed in Samsung Apps
on July 30, 2015
Posted by: RobWTx
from Tx
Expertise:Intermediate
I was really looking forward to watching sports and other shows on this TV, and the ability to stream 4K content (only possible with the Samsung app in Smart Hub). The picture is great, awesome colors, some trailing/blurs in some movie scenes with fast movement.
The network connection never seems to stay connected to the internet for very long, causing whatever show I'm streaming to stop. I know it is NOT my internet provider, other devices stream perfectly fine at the exact same time. Doing internet searches, I also see many others with this same issue, something with the Samsung app update. I'd rather save money and get an LCD/LED TV, instead of this 4K TV.
Pros: Realistic color
Cons: Did not meet expectations, slow apps in smart hub
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Grrrrrr - NO HBOGO
on June 28, 2015
Posted by: kikomon
from Virginia, USA
Expertise:Intermediate
Great TV. Great Picture. But where the heck is HBOGO for it? This model just got released this year and HBOGO is not available. What the heck???!!
Pros: Realistic color, Lightweight
Cons: no hbogo
I would recommend this to a friend!
Features
2 out of 5
2
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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