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Customer Reviews Collected from epson.com |
Epson - WorkForce Pro WF-4630 Wireless All-In-One Printer - Black
Average Customer Rating:
3.9
Rating breakdown 1,170 reviews
5 Stars
623
4 Stars
202
3 Stars
103
2 Stars
85
1 Star
157
73%of customers recommend this product.
(
843 out of
1,149)
Customer Reviews for Epson - WorkForce Pro WF-4630 Wireless All-In-One Printer - Black
Customer Rating
4
Good Printer
on June 14, 2018
Posted by: Kenney B
from Queens, NY, USA
I bought my Epson over a year ago. Shortly there after, streaks were in my printing jobs, and photo copies. I certainly hope the installation I did today eliminates that problem.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Good for only one year
on July 28, 2018
Posted by: CLI76
from SF, CA, USA
I bought this a little over a year ago and it started not working at about 1 year. First lines heroes up that the ink correction processes did not correct and then now it has totally failed. Will not buy an rosin again. My brother printer has never failed me. Still running strong for 7 years!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Has not worked correctly from day 1
on August 29, 2018
Posted by: erdoctor99
from New York
Brought home this Epson and from day 1 it has been giving us issues. The faxes would take an hour to send. I got so tired of waiting for the fax to go through I went to my office and faxed the papers with no problem. Returned home to my printer still trying to send. Secondly, it has never printed well. the colors are bland, there is a lot of skips to the print with not a good flow of color at all. Finally, now I have an error that states I have to turn off the machine and turn back on with no improvement. The error code is 0x97 and I have already tried to clean the printer heads, unplug and restart, and again no improvement. Looks like I need to get a new printer because I am extremely disappointed in this printer.
No, I would not recommend this to a friend.
Quality
1
Value
4
Response from epson.comBy Marina, CIJ, August 30, 2018
Hi erdoctor99, we appreciate your business, and welcome the opportunity to assist you. Your Epson WF-4630 includes free technical support for the life of your product. Our Epson Advanced Support team would be happy to help you, and can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We hope to hear from you soon. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Second one I bought and it broke around a year
on October 10, 2018
Posted by: Chousk007
from Stockton ca
I have bought two WF-4630 printers and they both quit working in or around a year. First quit printing. Second got error message and won’t print.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Brandon, CIJ, October 11, 2018
Dear Chousk007, we're sorry for the disappointing experience you've encountered with your Epson printers. We appreciate your business, and we want to provide you with the best possible customer service. Our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
DOES NOT WORK
on March 25, 2019
Posted by: YOU ARE KILLING ME
from CHINO, CA
PRINTER JUST STOPPED PRINTING, ERROR CODE CANNOT BE CLEARED. TRIED EVERY FIX THE WEBSITE HAS TO OFFER.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Christopher, Epson, March 27, 2019
Hello, we are sorry to hear that we were not yet able to resolve this issue. Please contact our Epson Advanced Support Team for further assistance at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We appreciate your business, and thank you for your patience. Kind Regards, Christopher – The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1
Did not allow wireless set up
on May 15, 2019
Posted by: RayD
from Gulf, NC
did not allow wireless set up...claimed my ip address is wrong despite copy of network status from printer listing ip address...
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, May 16, 2019
Hi RayD, we are sorry to hear that you are having issues with your Epson printer. Your WF-4630 includes free technical support for the life of your product. Our Epson Advanced Support Team would be happy to assist with wireless issues and can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
With regret
on August 1, 2019
Posted by: hkondrich
from Pittsburgh, PA
We cannot print from this printer. We are a family of pretty tech-savvy people.We have had to uninstall several times. We still get the error message 0x97. Nobody seems to be able to help us.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, August 2, 2019
Hi hkondrich, we are sorry to hear that you are having issues with your Epson printer. Your WF-4630 includes free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Looks cool
on October 9, 2019
Posted by: Jeff M
from Midlothian illinois
I have 3 and within 3 years 2 have had bad motherboards one of them just went out again and I'm throwing it away. And buying something else
Quality
1
Value
1
Written by a customer while visiting epson.com