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Customer Reviews Collected from epson.com |
Epson - WorkForce WF-7620 Wireless Wide-Format All-In-One Printer - Black
Average Customer Rating:
3.9
Rating breakdown 1,054 reviews
5 Stars
537
4 Stars
223
3 Stars
95
2 Stars
77
1 Star
122
75%of customers recommend this product.
(
775 out of
1,033)
Customer Reviews for Epson - WorkForce WF-7620 Wireless Wide-Format All-In-One Printer - Black
Customer Rating
2
Paper size selectivity sensor
on May 28, 2016
Posted by: NJNW
from New Jersey
Our Epson WF-7620 holds two paper sizes for printing our business' photos, paperwork, etc. BUT, the printer INSISTS that phots MUST be on glossy paper in the tray if ITS choosing. This causes us to repeatedly shift the plain paper in the trays & then "tell" the printer the paper is glossy HOW TO FIX this "glitch" so that we can print on whichever size and type paper in the paper tray of our choosing. VERY FRUSTRATING? Our IT worker is flabbergasted to what our production process yet was unsure how to rectify this challenge.
S. Curry-Bryan, Presid. NJNW
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
Nice But Wanted To Pull My Hair Out!
on January 8, 2015
Posted by: Kikirae
from Central Florida
I was really excited when I got my new WF 7620. It had all the bells and whistles and I just couldn't beat the price. It really sucked through the trial ink in just a few pages but I was prepared for that. Then all of a sudden every time I tried to print a page it came out sideways. It took me forever to change all the settings and add paper to the other drawer to get it to print properly. Oh then, I could not get the drawer to close properly. That took me an hour to finally figure out the problem. I had to pick the printer up, to relieve the weight off the drawer, in order to close it properly. Go figure. So, back to printing.......not so quickly! For no apparent reason, I think the power went out but again, I'm not sure (I'm running off a MiFi) it says I no longer have a connection. It says the printer is off line. I tried re-installing but that didn't work because the CD wouldn't reinstall all the way. I'm not sure why. There just wasn't any connection between the computer and the printer. I tried all the trouble shooting ideas that Epson had to offer. And of course I had an important document that I really needed to print! I spent two days trying to figure this out. Did I mention that I am not tech savy. And yes, I did try shutting everything off, unplugging and rebooting everything. Finally, I went back to the begginning with the printer and reinstalled the information on the Mifi and password. Oh yea, and registered the printer on the printer. Not sure why that made a big difference but it seemed to. Presto! I can print again.
I have half my hair but my printer is working again. I really like the way it prints when it prints. As for copying, that is not so simple either. It took me about 20 tries just to make one simple copy. I sure have a lot to learn about this printer.
I have half my hair but my printer is working again. I really like the way it prints when it prints. As for copying, that is not so simple either. It took me about 20 tries just to make one simple copy. I sure have a lot to learn about this printer.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
review
on February 2, 2015
Posted by: rich
from farmington, nm
great printer but,,
color in cartridges only last for aprox 20 prints in color, and the printer rests for more then 8 hrs ? the clog and now have to get it served ,
color in cartridges only last for aprox 20 prints in color, and the printer rests for more then 8 hrs ? the clog and now have to get it served ,
my bothers owns one and added the bigger ink storage packages find on internet and YES he right, much better ink and last way over 300 prints,
over all so far, I am about 50/50 on the product,
for me perfect printer for what i need ,,,,,got some glitches to churn thu
for me perfect printer for what i need ,,,,,got some glitches to churn thu
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
So good I bought two! (Which brings some problems)
on April 13, 2015
Posted by: TRD
from Dallas, TX
I have been using Epson All-In-One devices for years. I recently upgraded them all (three total) to 3640s and a 7620. The 7620 works great and I love the ability to print on ledger size paper. The scanner function works well, but that brings me to my two problems...
1. We have one computer that multiple people sign into and use Fast User Switching. The Epson Event Manager only launches on the first login. When someone uses "Scan to PC" from the printer control panel, they are scanning to the event manager of the first user. This causes a lot of confusion and frustration as the only way to capture the Scan to PC output is to restart the computer to and login so that Epson Event Manager is running under your login.
2. The Epson Scan utility does not allow you to select which scanner to use when there are more than one of the same model.
Hopefully, someday these issues will be resolved.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
Hardest printer to set up ever
on March 21, 2016
Posted by: teagranny
from Moose Jaw Sask
I have had several printers, never had so many problems setting up. I purchased this primarily for scrapbooking purposes. (12x12 sheets) I am frustrated beyond words and would likely have taken this back if it was not so heavy. That said it does print beautiful photos when you finally get it to work. Have had this printer since March 10th, its now the 21st and still can't get it to print from rear on cardstock. which I also use for scrapbooking on 8x10 cardstock and printing cards. (use both sizes for scrapbooking) I have a Mac computer...not that it should matter as it is supposed to work. Think you could include usb cord.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Home User
on November 1, 2015
Posted by: Sarge
from Colorado
Cannot get WF 7620 scanning to work with Windows 10. Colors are not as crisp and sharp as the 8600. This unit would not make the grade in my work office environment.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Good printer overall
on September 10, 2014
Posted by: 4th Printer
from Fargo ND
The Epson WF-7620 is a good machine overall. The set-up can be time consuming as my downloading took almost an hour. There also can be issues of getting the correct settings for the paper trays and type of paper selected. I haven;t tried the Epson support yet, but will soon as it still is not accepting my changes when selected on the printer. Hoping for excellent results. Still nice clean copies when they are produced!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
on March 19, 2015
Posted by: rav
from Pittsburgh
Not the best printer on the market. This is my second Epson and the former printer WF 7520 as well as this printer the WF 7620 both have problems with the paper feed. Sometimes 10 or so sheets try to go through automatically. This is not good. If there were issues with the print feed on the former model, you would think they might have addressed it by now - not so. They just changed the model so they could charge more for ink, or at least that's the way it seems.
I won't buy Epson again!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com