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Customer Reviews Collected from epson.com |
Epson - WorkForce WF-3620 Wireless All-In-One Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,182 reviews
5 Stars
1,196
4 Stars
484
3 Stars
174
2 Stars
104
1 Star
224
81%of customers recommend this product.
(
1,733 out of
2,146)
Customer Reviews for Epson - WorkForce WF-3620 Wireless All-In-One Printer - Black
Customer Rating
3
Setup problems
on January 14, 2017
Posted by: xxxx
I have just setup the printer and have not used it yet. The setup process immediately produced an error code and I had to call support for help, which appeared to be a jam in the ink cartridge holders that was resolved by manually moving them. On the plus side the support person was patient and helpful. The rest of the setup was laborious and extremely lengthy, over an hour after all the initial prep and updates. The next at day when I turned the printer on I received a message saying the nozzles were blocked and had to run the cleaning program several times. I have other Epson printer models and have not experienced similar problems with them.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting epson.com
Customer Rating
5
Easiest setup ever!!
on January 14, 2017
Posted by: Scooter Mcgee
from Ottawa, ON, Canada
I previously had a competitors product and had nothing but issues with it. It lacked some of the feature that this printer has which pushed me to upgrade. Out with the old and in with the fantastic new!
This was the easiest setup I have encountered thus far. The print quality is exceptional and am still exploring some of the features.
This was the easiest setup I have encountered thus far. The print quality is exceptional and am still exploring some of the features.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Does not work wirelessly
on January 14, 2017
Posted by: moomins
from CA
This printer works great connected via USB. But it does not work wirelessly. I've tried troubleshooting it every which was, and it just won't work. It prints a few lines of each page, that's it. Unless my previous, older, Epson Workforce wireless printer which worked like a charm.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Not impressed with setup and being able to print from phone
on January 14, 2017
Posted by: Krh6
Hate it won't let me use my real hotmail email. Programmer sucks
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Setup sucks
on January 14, 2017
Posted by: krh6
Hard to setup and get tablet and phone connected to it. Couldn't use my hotmail account to register. Need to work on your connection app and not make have to insall mult to get it running
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
5
wonderful printing and color!!!
on January 15, 2017
Posted by: Chazz
from Yakima, WA, United States
I bought this a week ago and the convenience is remarkable!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
review 01162017 mjm
on January 16, 2017
Posted by: 5244
from Orange, Texas, United States
bought in November
enjoy the multiple faxcopyprint
enjoy the multiple faxcopyprint
only draw back it will not take multiple page to copy or fax
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
2
Difficult to get started
on January 16, 2017
Posted by: Alfred
from Michigan
I've spent forty-five minutes with the program and I am still not able to print. Really frustrated.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting epson.com