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Customer Reviews Collected from epson.com |
Epson - WorkForce WF-3620 Wireless All-In-One Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,182 reviews
5 Stars
1,196
4 Stars
484
3 Stars
174
2 Stars
104
1 Star
224
81%of customers recommend this product.
(
1,733 out of
2,146)
Customer Reviews for Epson - WorkForce WF-3620 Wireless All-In-One Printer - Black
Customer Rating
5
install
on December 7, 2015
Posted by: emil
from ocean isle beach nc
easy to follow all info was correct . the wireless program was great
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Easy setup, fast printing
on December 20, 2015
Posted by: RJ
I upgraded from an old NX200 printer. Very happy with this Epson product.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Good Product
on December 26, 2015
Posted by: Sandie
from Arizona
Thus far I am very satisfied with the product. Had a bit of trouble with figuring out the scan feature but got it handled. Instruction manual is lacking however. Very vague and assumes you know more that you do. Not everyone is tech savvy.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
USB line not included
on January 3, 2016
Posted by: Guitar Freak
from Michigan
Epson does not include the proper USB line and the salesman at the store did not inform me. Had to find one before I could configure machine.
Appears to be a quality machine but set-up i.e. ink and paper loading, is not intuitive for this non-techy. Diagrams are not adequate. Detailed written directions would help.
Appears to be a quality machine but set-up i.e. ink and paper loading, is not intuitive for this non-techy. Diagrams are not adequate. Detailed written directions would help.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
NOT user friendly and too many steps to just print
on January 5, 2016
Posted by: Ginny
from Boston, MA
High print quality and many features, but a pain to print out documents and leads, which I will primarily be using it for. Could be much MORE user friendly! Setting up was easy but I think the product should bypass all the steps if you simply want to print a document. Seems pretty ridiculous to go through all those steps for a print job. I think secretaries in a small office would get frustrated with this too. Reads printer jam when it is not jammed at all. Just need to turn on and off.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
New User of Epson Product
on January 9, 2016
Posted by: AVS
from Fort collins, CO
This is my first experience with an Epson printer and found the installation instructions quite clear. Installation on a WI-FI network was easy with no problems encountered. Looking forward to using all functions as time goes by.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Instruction
on January 11, 2016
Posted by: Maura
from Texas
I thought I needed the CD to install it so putting it in big bold letters would be great. Other than that very easy set up process.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
Not Mac friendly
on January 13, 2016
Posted by: Granddude
from San Francisco, CA
December 2015 purchase -- After install, I was unable to scan successfully. Called support line and they put me through several steps and still no success. The service rep finally put me on hold and came back (long wait, but I refused to give up at this point), she said this is a known Mac problem -- the driver will be updated early 2016. I was furious. There was no caution anywhere earlier and obviously support staff were not aware either. I am now waiting for the promised driver update. If still not working, I will return under warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com