 |
Customer Reviews Collected from epson.com |
Epson - WorkForce WF-3640 Wireless All-In-One Printer - Black
Average Customer Rating:
4.1
Rating breakdown 3,618 reviews
5 Stars
2,073
4 Stars
738
3 Stars
276
2 Stars
179
1 Star
352
80%of customers recommend this product.
(
2,852 out of
3,552)
Customer Reviews for Epson - WorkForce WF-3640 Wireless All-In-One Printer - Black
Customer Rating
4
Powerful, Useful, but Confusing Setup
on January 14, 2016
Posted by: Mavirek
from New York, NY
To this day, I cannot find any ETHERNET connection to plug in this printer. It does work perfectly well by WIFI. But still, why oh why advertise it does? Or is it because the packaging and literature covers more than one model? BUT THAT'S CONFUSING. Also, the software to operate this printer is all OVER the place. You are directed to webpages, multiple download options, back doors (tapping through wifi), on-screen (printer), and the packaged CD. I have NO idea if I'm running the latest software, firmware or whatnot. BUT Epson is real good at forcing pop ups to encourage you to replace ink long before its empty!! So.. good printer. If you get it working, it is awesome. But it is INSANELY explained with poor customer interface.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
UNABLE TO PRINT WITH FIREWALL ON
on January 31, 2016
Posted by: DISAPPOINTED
from CALIFORNIA
I SPENT HALF A DAY TRYING TO SET UP THIS PRINTER SO THAT I COULD PRINT FROM MY LAPTOP. NOW THAT I FINALLY PRINTED OUT THEIR "CONGRATULATIONS, YOU HAVE SUCCESSFULLY INSTALLED YOUR NEW EPSON PRINTER!" PAGE AFTER INSTALLING AND SETTING UP; THE PRINTER WILL NOT WORK UNLESS I TURN OFF MY FIREWALL EVERY SINGLE TIME TO PRINT. THIS PRINTER IS NOT USER FRIENDLY AND THEY NEED TO RESOLVE THIS ISSUE.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Not happy
on February 29, 2016
Posted by: Kat
from Harwood MD
Re WF 3649 set up. I could not set up the Wi-Fi connection after several hours on my own and speaking with two tech support staff. The final conclusion was that I must contact my Internet provider. The Internet is fine, signal strong and unwavering. I am very unghappy since this feature was the selling point. The printer is installed and prints via a USB connection only. Incidentally, the printer is very large, more so that I expected (admittedly did not check the dimensions before purchasing
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Horrible internet connectivity
on March 19, 2016
Posted by: Paul4fox1
from Anchorage
This is my second epson printer in 6 months and this thing won't stay connected to the internet. It has difficulty detecting my MAC in the same room. I'm stuck with this. 1st printer wouldn't connect continually and the ink changes caused lines on my paper that couldn't be fixed with the machines cleaning features. You get what you pay for. When everything works it seems to do OK.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Terrible
on September 29, 2016
Posted by: Disapointed
from Ga
This is my second Epson printer in 1 year. The first one stop working after 3 months, I discarded it. This one WF 3640, works fine for 1 month and then again it stop functioning. The problem this time is it couldn't find my Wi-Fi. I re install the driver, manually try to set it up etc etc- nothing. What a piece of Junk
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
What a waste of money
on November 24, 2014
Posted by: Robjohn
from Canyon, TX
I do not know anything good to say about this machine. My son and I have wasted a good part of three days with it. I t has printed three pages from this computer in that time. It does print ok from my I phone.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Can't install on windows 10 laptop
on January 27, 2016
Posted by: kini
from Colorado Springs Co
Did not plan on taking days to install a printer. I am a programmer so I am no dummy but this is ridiculous.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Setup is confusing
on September 9, 2015
Posted by: SAMS44
from California
Setup was very confusing, there are no real instructions, had I not been a savvy PC person in my former life it would have been returned to the store.
My wife could not have installed the software on the PC the disc would not auto start when placed in the DVD drive. it took several shutdowns and restarts to get it to load.
My wife could not have installed the software on the PC the disc would not auto start when placed in the DVD drive. it took several shutdowns and restarts to get it to load.
The Manual setup of the printer prior to installing the Software on the PC was very confusing.
Terminolgy and lack of information very poor lay person trying to install and configure verin confussing!
Terminolgy and lack of information very poor lay person trying to install and configure verin confussing!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com