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Customer Reviews Collected from epson.com |
Epson - WorkForce WF-3640 Wireless All-In-One Printer - Black
Average Customer Rating:
4.1
Rating breakdown 3,618 reviews
5 Stars
2,073
4 Stars
738
3 Stars
276
2 Stars
179
1 Star
352
80%of customers recommend this product.
(
2,852 out of
3,552)
Customer Reviews for Epson - WorkForce WF-3640 Wireless All-In-One Printer - Black
Customer Rating
4
Difficult Install
on September 8, 2015
Posted by: KDRex
from Moline Illinois
I purchased the Workforce 3640 because of the outstanding performance of an Epson Artisan 810. My thinking was the install would be as seamless. Wrong! Moreover, Epson decided to minimize hard copy instructions to a ridiculous level. And the PDF on line manual is useless and over 200 pages long. Other issues; wireless connectivity, registration struggles, clogged ink heads out of the box, poor labeling of paper trays and myriad other labor intense set up issues. Epson would be wise to include more hard copy and therein fully explain all of the 3640 features. Sorry Epsin what a setback in brand appreciation.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Great system
on September 8, 2015
Posted by: hawaiiskies
from Pearl City, HI
This is a very good printer. Start up is fast, prints are clear (quite close to laser quality), 3 paper trays come in very handy and work well. The document feeder is also very dependable. Touchscreen is responsive and easy to use.
Only thing is that this is a replacement printer. The print head on the original clogged probably due to lack of use. I was away for about 3 weeks. Came back and could not get some of the colors to work.
Apparently this is a documented problem as I found several sources on the internet stating the same problem. Recommendation was to at least use all colors occasionally. I have noticed that the printer seems to move the print head randomly. I wonder if Epson has incorporated this as a fix.
Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Ease of set-up
on September 12, 2015
Posted by: #1Recruiter
from Huntersville, NC
I have several Epson printers and continue to be amazed at the durability of the products. I am now adding to my inventory and replacing a ten year old printer which has been a workhorse. I really could still utilize the printer however I wanted some new features available now that were not available ten years ago.
I could not ne more pleased.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
WOW - Nice job Epson!!!
on September 12, 2015
Posted by: Daniel
from Tucson, Arizona
Printer was out of the box, plugged in, cartridges installed, put in some paper, all in ten minutes. Then went to computer for wireless Windows 10 installation, since my new Dell doesn't have a CD. Typed in epson.com/support and ten minutes later, I clicked "print test page", and it printed perfectly. All wirelessly, including hooking up to my house WIFI without pushing a button. Nice job Epson!!!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
on September 16, 2015
Posted by: PETER
from TAMPA
INSTALLATION INSTRUCTIONS COULD BE WRITTEN IN MORE USER FRIENDLY DIRECTIONS RATHER THAN BY AN ENGINEER THAT UNDERSTANDS ALL THE PROCESSES AND WAYS TO INSTALL EVERYTHING FOR BROADBAND CONNECTIONS.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
on September 20, 2015
Posted by: Gersh
from Bloomfield Hills, Michigan
When it works, it's great. This serial number is the THIRD replacement!!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Pretty good for small home office
on September 29, 2015
Posted by: Mrs. Jamison
from Detroit
My husband and i bought one this spring. the first one we bought we had to return as soon as we took it out of the box because the printing quality was lack luster. after that we received a new one and today 9/29/2015 we began having issues with the print heads and nozzles. we kept our receipt and registered it online because we will probably have to return it since it hasn't been a year. other than that the printing quality is nice and the all in one functions well for home offices. KEEP YOUr RECEIPTS
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
on October 4, 2015
Posted by: Rickter
from Shepherd Mt.
We.bought the fist Workforce printer in December. By April it was toast. They sent me a new one (refurbished) and the document feeder don't work on it. I like the feature but it seams like a fragile machine.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com