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Customer Reviews Collected from lg.com |
LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 275 reviews
5 Stars
123
4 Stars
44
3 Stars
28
2 Stars
33
1 Star
47
67%of customers recommend this product.
(
161 out of
241)
Customer Reviews for LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Customer Rating
5
Excellent! Great features and SO quiet!
on November 7, 2015
Posted by: dnew12100
from Marana, AZ, United States
So quiet you have to put your on the door to make sure it's running! There's a washing cycle for every possible need, roaster oven pan to wine glasses!
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wow Super Quiet!!!
on February 28, 2016
Posted by: Sal Jr
from Odessa, TX, United States
[This review was collected as part of a promotion.] This Dishwasher is Super Quiet. I did not know such a Dishwasher exited, had I known I would have bought one long ago.
When my wife use it for the first time, we looked at each other wondering if it was working. It was!!!
We LOVE it and it cleans very good.
When my wife use it for the first time, we looked at each other wondering if it was working. It was!!!
We LOVE it and it cleans very good.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
VERY quiet, but.......
on March 23, 2016
Posted by: glamgirl
from Rochester Hills, MI, United States
[This review was collected as part of a promotion.] I've had this dishwasher for about a month. We bought the 4 piece suite. The refrigerator is AMAZING, I love the stove & microwave. The dishwasher has fallen way below my expectations. It IS VERY VERY quiet & I love that feature. However, loading the dishes is a nightmare. The plates fall into each other and I fear my dishes will end up broken. The bottom rack constantly comes off the track and it's very difficult to get back on. The 2nd rack is hard to load without having items catch on the 3rd (top) rack. The dishes come out clean enough I guess but I clean them pretty well before I even load them. As I mentioned, I love the other LG appliances but this dishwasher IS A BUST!! A THOUSAND DOLLARS.....REALLY?? If it wasn't such a hassle, I would send it back. I wish I hadn't sent my old dishwasher away. :-( Any chance that LG will fix the design of the bottom rack & ship me a new one??
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
So quiet I can put a sleeping baby next to it!
on February 8, 2017
Posted by: Shrek 3
from Buckeye, AZ, United States
[This review was collected as part of a promotion.] This is by far the quietest dishwasher I have never heard!!! Cleans great, can't wait to get a water softener to see how spotless the stainless steel interior gets after using! Wife had to use a few times to get better idea of maximum cleaning for different sizes of dish placement. No rinsing required but our ONLY negative is no integrated disposer to grind up larger particles of food. Just need to clean screen as necessary on bottom. Don't know why some people are having trouble with wet dishes after finished?? Fine for us! Exterior looks in design is very nice! Love the top 3rd shelf for unique utensils!! Ohhhh, did I mention how quiet this beast is?!!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Blessurheart
from West Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very disappointed with this product. I have replaced the wire racks 2x and my dishwasher is only 4 years old. Glad I purchased an extended warranty. The service people have said there is a design flaw that causes the racks to rust. Would not recommend the LG dishwasher.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Rusted
on November 14, 2021
Posted by: Kristy O
from Hurley sd
[This review was collected as part of a promotion.] I’ve had this dishwasher just over 2 years and my bottom rack is already rusted out. Very disappointed they did not last longer.
Pros: Performance, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Rusting top rack is our only complaint
on April 25, 2022
Posted by: Lys88
from Charlotte NC
[This review was collected as part of a promotion.] We have had this dishwasher for over a year. It runs well & does a great job cleaning the dishes, but we have multiple rust spots on the top rack. Very frustrating.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, April 25, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Dishwasher Quietness
on August 18, 2014
Posted by: Earl8874
from Zachary, LA, USA
Quietness is the very 1st noticeable feature you come to appreciate, you can hear the water leaving and going into the dishwasher, but that is it. It does a great job of cleaning. Your True Steam Technology really helps out on keeping my glassware and dishes coming out of the dishwasher very clear and clean in comparison to my old dishwasher. This makes everything worth the price. After about a month of usage, some cycles of cleaning appear to be long, (I am still in my learning curve of what this dishwasher can do). Before, I normally started the dishwasher before I went to sleep or left the house in the past, but now I can now run the dishwasher and not be disturbed at any time. You could talk or work around dishwasher and not realize the dishwasher is running. The design is very well thought out, and the look is very stylish in stainless steel. The door is recessed to allow more basket room. The countdown timer on the top of the door is easy to read. I really love the chime to alert you the cycle is finished. I would highly recommend this dishwasher to any or many people, you will not regret this purchase.
Pros: Performance, Style/Design, Features/Settings, Quality, quiet
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com