lg.com Customer Reviews Collected from lg.com
LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Average Customer Rating:
3.6 out of 5
3.6
Open Ratings Snapshot
Rating breakdown 275 reviews
5 Stars
123
4 Stars
44
3 Stars
28
2 Stars
33
1 Star
47
67%of customers recommend this product. 
(
161 out of 241
)
Customer Reviews for LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Customer Rating
5 out of 5
5
OMG! I love it!
on April 25, 2018
Posted by: Mts1
from Winchester, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dishwasher to match my refrigerator and boy what a wonderful addition it is to my kitchen! No rinsing. Sparkling clean dishes and silverware. And QUIET! Love, love, love it?
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on May 13, 2018
Posted by: SM82
from Sarasota, FL
Extremely quiet, looks nice, and does a great job cleaning the dishes. Can't ask for anything more!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great machine
on August 18, 2018
Posted by: Nanette
from Klamath Falls
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our new dishwasher is amazing! It runs so quietly that standing in the same room you can not hear it.
Pros: Features/Settings, Performance, Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
on August 23, 2018
Posted by: digger 1
Dose a excellent job cleaning dishes and very quiet.
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
on September 24, 2018
Posted by: Karen1945
from Baton Rouge LA
[This review was collected as part of a promotion.] I hate this dishwasher and would never recommend it to anybody. All my appliances are LG and have no complaints about any of them except this dishwasher. The ledge that the bottom rack sits on is too narrow for the rollers and constantly falls off track which requires me to unload, put the rack back on track and reload before use. This dishwasher was not cheap. I have hard many brands over the years and never had this problem before. The episode last night was the last straw No more LG dishwashers for me
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
2 out of 5
2
Response from lg.comBy AmberCustomer ServiceSeptember 27, 2018
We greatly appreciate the feedback and we are sorry the dishwasher did not meet your expectations. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Very Quiet
on March 7, 2019
Posted by: Lionsfan
from Michigan
Bought this when we moved into our house. Very happy with how quiet it was. After 3 years the racks have started to rust out. Aside from a 20 year old dishwasher we once had, this is a first for us. Replacement parts are expensive!
Pros: Performance
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Quiet and nice but...
on March 22, 2019
Posted by: Sergirl73
from Detroit MI
I have had this dishwasher for 1 1/2 years and during the drying process, it smells oil! I thought would go away after a few washes but it still stinks. And I really wish I could shut those bright blue lights off while it’s running
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Upper spray arm and nut fastener
on July 25, 2019
Posted by: Chance07
Washer is 2 yrs old. The upper (middle) spray arm falls off on just about every wash. The attaching parts seem worn. I’ve tried finding replacement parts on LG’s website to know avail. spray arm, attachment and nut. Also, everything has to be thoroughly rinsed or they don’t get clean. Any help?
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Value
2 out of 5
2
Response from lg.comBy ChrisCustomer ServiceJuly 25, 2019
That's not good! We're sorry to see that you've run into these issues with your dishwasher. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
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